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JLL City of London

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5

I'm gonna give them 3 stars because of the check out process. Yes it's true the cleaning company did not clean some parts, but they went back and re-did the whole thing. There was then drama with a missing key, which was not missing in the end. And then loads of back and forth about tiny issues that weren't issues. And they reduced 50 pounds of my deposit. I knew the new tenants were super happy about the property and even said the conditions were impeccable. After 2 years taking care of that property as it was my own, I'm shocked I had anything reduced from my deposit. It was stressful. In 8 years in London this was the first time something like this happened. What a bumpy check out. Making a fuss for ridiculous things like a missing USB cable...

Reply from agent

Dear Gabriella, thank you for taking the time out to share your feedback with us which is very valuable. We will look in to the points mentioned above and discuss with our team. Apologies if the experience with JLL was not as you would expect. Thank you, JLL

Contact details
Sales Phone:

020 7248 6040

Lettings Phone:

020 7248 6040

Lettings Email:

Neil.Short@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 17:30
Address

The Walbrook Building, 25 Walbrook, London, EC4N 8AF, London, UK, EC4N

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Royal Institution of Chartered Surveyors

No marketing information available

No awards information available

No marketing information available

No awards information available