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JLL City of London

A selection of reviews/testimonials by highest rating
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1.00 /5

I rented a flat from them. They were nightmare with my check-in. - The tenancy started on 26 April 2022 - The end-of-tenancy cleaning was booked on 26 April. I don't regard it as a 'minor delay'. It was instead a mistake - No one told me about the situation - As it was clear that I could not move in on 26 April, I moved in on 27 April - The quality of the end-of-tenancy cleaning was not good. I reported them (Kathrine Popiol) with pictures. They ignored my report Below are the things that I have not received proper explanation yet: - Nithiya emailed me to meet the inventory clerk at the concierge at 11 am on 26 April for the inventory and check-in - I waited until 1 pm and eventually found out that the clerk had left the property around 10:10 am Now they are torturing me with my check-out by scrutinising the quality of the end-of-tenancy cleaning done by a professional cleaning company I arranged. I'll update this review with the outcome.

Reply from agent

Dear Masato, we are sorry to read your comments here and that our service was not as you would expect. If you would like to discuss issues named above please do not hesitate to get in touch on Hannah.Mitchell@jll.com. Thank you, Hannah Mitchell City Lettings Manager

Contact details
Sales Phone:

020 7248 6040

Lettings Phone:

020 7248 6040

Lettings Email:

Neil.Short@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 17:30
Address

The Walbrook Building, 25 Walbrook, London, EC4N 8AF, London, UK, EC4N

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Royal Institution of Chartered Surveyors

No marketing information available

No awards information available

No marketing information available

No awards information available