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JLL City of London

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

JLL has provided an excellent service in leasing and managing my residential portfolio in various areas of London since 2000. The team is highly professional and has always beat my expectation. Despite I am not residing in the UK, I have never encountered any difficulties with my portfolio.

4.00 /5

Hannah Linch has been super professional throughout the whole process of apartment hunting.

Reply from agent

We're delighted to hear that Hannah Lynch provided such a professional experience during your apartment search. Her commitment to excellence is greatly appreciated, and we'll be sure to recognize her efforts. We hope you found the perfect home and wish you all the best in your new space.

4.00 /5
Reply from agent

Thank you for your 4 star rating!

3.00 /5

Very good user experience. Hannah is serious and responsible. From the first communication to finally getting the key, everything was smooth. However, it was difficult to communicate with the property manager Antonella after moving in. Many problems could not be solved in time, just like purchasing goods without after-sales guarantee.

Reply from agent

Dear James, thank you for sharing your feedback with us, pleased to read you had great rental experience with Hannah and also sorry to hear you had issues at the property and that it could not be solved in timely manner, if you would like to discuss this further please do not hesitate to get in touch on Robin.Ayres@jll.com. Thank you, JLL

3.00 /5

I'm gonna give them 3 stars because of the check out process. Yes it's true the cleaning company did not clean some parts, but they went back and re-did the whole thing. There was then drama with a missing key, which was not missing in the end. And then loads of back and forth about tiny issues that weren't issues. And they reduced 50 pounds of my deposit. I knew the new tenants were super happy about the property and even said the conditions were impeccable. After 2 years taking care of that property as it was my own, I'm shocked I had anything reduced from my deposit. It was stressful. In 8 years in London this was the first time something like this happened. What a bumpy check out. Making a fuss for ridiculous things like a missing USB cable...

Reply from agent

Dear Gabriella, thank you for taking the time out to share your feedback with us which is very valuable. We will look in to the points mentioned above and discuss with our team. Apologies if the experience with JLL was not as you would expect. Thank you, JLL

3.00 /5

Felt like everyone was getting ready to leave...........

3.00 /5

Efficient, Informative and really helpful. thank you

3.00 /5

Efficient, Informative and really helpful. thank you

Contact details
Sales Phone:

020 7248 6040

Lettings Phone:

020 7248 6040

Lettings Email:

Neil.Short@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 17:30
Address

The Walbrook Building, 25 Walbrook, London, EC4N 8AF, London, UK, EC4N

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Royal Institution of Chartered Surveyors

No marketing information available

No awards information available

No marketing information available

No awards information available