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JLL City of London

The Walbrook Building, 25 Walbrook, London, EC4N 8AF, London, UK, EC4N

Claimed branch
4.7 421 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Katie Wilson Google

Alice was amazing at helping me through my house move, she is super friendly and professional and was more than happy to help with any questions I had!

Reply from JLL City of London: Thank you Katie for your kind words. Moving home comes with plenty of questions, so it’s lovely to know you felt supported and well looked after along the way.
Alun Google

We were incredibly pleased with Williams and Goodwin’s service throughout the process. Our purchase was complex and they consistently went beyond to support and advise us. Williams & Goodwin Holyhead have an excellent team, though we worked mainly with Jamie throughout the sale. He was polite, professional, supportive, and always available to answer questions or offer advice—we could not have asked for better support in selling our house.

Reply from JLL City of London: Thank you so much for your kind words and 5-star review! We are delighted to hear that you were pleased with our service throughout your complex purchase. Our team at Williams & Goodwin Holyhead strives to go the extra mile, and it's fantastic to know that Jamie provided the support and advice you needed. Your feedback is incredibly rewarding and motivates us to continue delivering the best possible service. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Warm regards,
Local Dog Walker Google

Great Service

Reply from JLL City of London: Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear that you enjoyed our service. Your kind words truly make our day and motivate us to keep delivering the best experience possible. If there's anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon!
Mohamed Haouari Google

Update: My experience with Manning Stainton started really positively as a tennant with a very good process leading up to starting my tennancy. During my stay, Alex has been really good at taking care of my needs during the tennancy relating to maintence amd queries.

Reply from JLL City of London: Thank you for updating your review, Mohamed. It's great to know your positive experience has continued beyond the start of your tenancy, and that you've felt well supported whenever you've needed assistance. We really appreciate your feedback!
Yuichi Takemura Google

Hannah has been very helpful and professional. Her response was continuously prompt and accurate.

sazeda rahman Google

I am buying a house through Hilbery Chaplin in Hornchurch and always found them friendly, helpful and efficient, Very easy to communicate with and specially both Kelly workman and Kellie Hallier were extremely helpful with everything I needed so far and very quick responses to my email and phone calls. Extremely happy with their service and highly recommended

Reply from JLL City of London: Thank you for your kind feedback! We’re delighted to hear you’ve found the team friendly, helpful, and easy to communicate with. Kelly and Kellie will be especially pleased to hear your comments. Wishing you all the best with your purchase.
Matthew Seamons Google

Great company, nice people and great service

Reply from JLL City of London: Thanks you Matthew for your 5 star review on our team. Appreciated!
Karen Google

Emma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long and stressful experience was made smooth and efficient thanks to their professionalism and support. My partner and I are really looking forward to moving in, and we would highly recommend them to anyone.

Reply from JLL City of London: Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.
Taqi Hassan Google

My experience with Manning stainton remains excellent, upon all steps my satisfaction level remain perfect, they having good professional staff, my property Agent named ALEX is very cooperative and supportive in all issues. Regards, Hassan imtiaz Warehouse Manager FOTEX Textile

Reply from JLL City of London: Thank you very much Taqi! We are delighted to hear you have been so happy with the service and support you received along the way. We really appreciate you taking the time to share your experience and wish you all the best with everything going forward.
Madeline Alford Google

My partner and I were looking to move into a flat very quickly. We reached out to multiple management companies with almost all of them getting back to us days later. JLL group got back to us quickly but even further, we were put in touch with what we feel like was the best, Hannah! She was prompt on everything, professional, but also knew how to create customer relationships. Everything you’d want to feel taken care of. I can only imagine she holds her standards just as high to owners. I’d highly recommend if you are looking for someone at JLL and want someone who has great communication, Hannah is your girl!!!

About JLL City of London

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Website: https://residential.jll.co.uk/

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Royal Institution of Chartered Surveyors

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