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JLL City of London

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I had the pleasure of working with George from JLL City Real Estate on securing a rental property in London, and I cannot recommend him highly enough. From the initial viewing all the way through to the contract start date, George was an outstanding professional dedicated, responsive, and genuinely invested in making the process as smooth as possible. He was always quick to answer questions, kept me informed at every step, and navigated the inevitable bumps in the process with clarity and calm. What really stood out to me was George’s resourcefulness. Whether it was coordinating access to the flat at short notice, helping to resolve documentation hurdles, or liaising with the landlord for final approvals, he handled every challenge efficiently and with good judgement. Most importantly, George came across as an honest broker straightforward, transparent, and focused on ensuring both parties were treated fairly. There was never any pressure or salesmanship, just honest advice and helpful guidance. It’s rare to find someone in the lettings industry who you can genuinely trust, and George certainly fits that bill. Thanks to his professionalism and support, the entire experience - from first contact to move-in - was handled with care and integrity. If you’re looking for a letting agent who takes your needs seriously and delivers exceptional service, ask for George at JLL City Real Estate.

5.00 /5

Seamless experience courtesy of George Lamb. He's an excellent estate agent, responsive, knowledgeable, and found us the perfect property matching our requirements. Would give him more stars if I could!

Reply from agent

Thank you for your glowing feedback! We're delighted to hear that George Lamb provided such exceptional service and found you the ideal property. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience.

5.00 /5

It’s hard to find a lettings agent and property management company that treats you truly like a valued client and treats their job like a profession. JLL provided excellent service providing honest assessments and transparent communication. They handled the entire process of letting my flat smoothly and efficiently, all the while understanding my needs and priorities. I highly recommend their professional services.

5.00 /5

I have had a great moving experience with JLL London City, in particular with Amelia and Helena. Both were very responsive, assisted with all of my queries and made the renting process stress-free. Very efficient and friendly service, thank you!

5.00 /5

My flatmate and I had just recently rented a new property which had gone through JLL as our letting agency. Our agent was Amelia and we could not have asked for a better agent. Highly recommend the service! We both felt she made the introduction process as easy as possible for us, making it a smooth transition. Some bumps occured here and there, but the timely and professional responses from our agent Amelia has made the process alot easier on us. It has been a pleasure having Amelia help us with the big move. 5/5 would recommend! Thank you again!

5.00 /5

My flatmate and I had just recently rented a new property which had gone through JLL as our letting agency. Our agent was Amelia and we could not have asked for a better agent. Highly recommend the service! We both felt she made the introduction process as easy as possible for us, making it a smooth transition. Some bumps occured here and there, but the timely and professional responses from our agent Amelia has made the process alot easier on us. It has been a pleasure having Amelia help us with the big move. 5/5 would recommend! Thank you again!

5.00 /5

Amelia has been an excellent point of contact across the entire flat letting experience. Extremely responsive and adjusting to our needs at every possible opportunity to make sure we are happy. High recommend! Thank you!

5.00 /5

JLL has several branches worldwide, and one of the branches is well-known by the name JLL London City in England. Actually, if I had the opportunity, I would rename this branch to JLL Hannah Linch. Yes, exactly! That is not an exaggeration, and please do not misunderstand me. I didn't even end up securing an apartment because the situation was a bit specialized and complex due to time constraints and prices, and unfortunately, it didn't work out in the end. But from the first second to the last, Hannah was so professional and friendly, making every effort to ensure everything went smoothly. She kept me informed every minute about the situation. I felt like a guardian angel was supporting me throughout. Any company that works with Hannah, whether it's JLL or any other, should consider themselves very fortunate. I've dealt with several JLL branches personally and professionally in Frankfurt and Manchester and was satisfied with the service level, but this JLL where Miss Hannah Linch is based is a GOLDen branch of Jones Lang LaSalle.

5.00 /5

Recently made an offer for a property with Amelia at JLL. She was professional and clear in all communication with us and made the whole process extremely easy and secure. I was really impressed with how friendly and helpful she was throughout - one of the best experiences of working with a letting agent in London. Would highly recommend. Thanks so much.

5.00 /5

I had a great time finding a place to rent in London with JLL. Big shoutout to Hannah for helping us along the way and making sure we had a smooth experience.

Reply from agent

Dear Ruchika, we're very grateful for your 5 star review, it means a lot to us! Thank you for giving a shout out to Hannah, we'll make sure to pass this on. Thank you, JLL

Contact details
Sales Phone:

020 7248 6040

Lettings Phone:

020 7248 6040

Lettings Email:

Neil.Short@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 17:30
Address

The Walbrook Building, 25 Walbrook, London, EC4N 8AF, London, UK, EC4N

Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Royal Institution of Chartered Surveyors

No marketing information available

No awards information available

No marketing information available

No awards information available