Houseman properties are truly amazing both from a landlord perspective and a tenant perspective. Professional, conscientious, friendly, approachable and very knowledgeable. Can’t speak highly enough of them.
JLL City of London
The Walbrook Building, 25 Walbrook, London, EC4N 8AF, London, UK, EC4N
Claimed branch
4.7
421 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
We work with Houseman as a cleaning contractor on a number of end of tenancy jobs - what stands them out for us is that they are professional, flexible, understanding and provide clear, concise instructions and information on the properties in question, and clearly have high standards in terms of tenants - a pleasure to work with
Reply from JLL City of London: Thank you for the excellent review. We value our business relationship with you.
Fantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend
During late 2025, I engaged JLL for a rental property valuation. George Lamb conducted the assessment and delivered comprehensive market insights, including current rental values, demand levels, and detailed comparable properties that had recently let in the area. His transparent approach and clear explanation of expected rental income gave me confidence in moving forward. Based on JLL's valuation, we proceeded to market the property. Amelia Hoskin quickly identified a tenant who matched our criteria perfectly. The entire process was streamlined and professional from start to finish, with the final agreed rent matching the guide in price George had recommended in his initial assessment. The service demonstrated strong market knowledge, efficient execution, and clear communication throughout, resulting in a successful letting that met both our timeline and financial expectations.
Reply from JLL City of London: Thank you for leaving such detailed feedback and a five star review.
We rented through Houseman Properties for five years, and they have truly been exceptional from start to finish. Every interaction was friendly, professional, and genuinely supportive. Any queries or issues we had were always handled quickly and with care, and we always felt looked after as tenants. Moving out was just as smooth as moving in, and their communication throughout our entire tenancy was fantastic. It’s rare to find an estate agent that consistently delivers such a positive experience over so many years, but they absolutely did. We couldn’t recommend them highly enough. Thanks Raph & Emma
Reply from JLL City of London: Thank you for the five stars
I reached out to Hilbery Chaplin about 5 years ago for a valuation amongst several other Agencies. Neil was very insightful with the market comps and was very friendly and not pushy which I appreciate. He was understanding of my situation at the time. When I was finally ready to sell this year, i chose to reach out to Neil following his professionalsm and advice. Neil was quick to arrange open days and I had plenty of viewings. Fast forward to today, I am thankful to him and both Kellies' for their support in making the sale quick, smooth and easy. Thank you to the team. Highly Recommend this company and branch.
Reply from JLL City of London: Thank you for your thoughtful review. We're pleased that Neil's initial professionalism and advice led you back to us, and that both Kellie's were able to support you through a smooth and efficient sale. We truly appreciate your recommendation and wish you all the best moving forward.
I was very please with how everything went with my quest for finding a place. Emma and Raphael were very helpful and I would definitely recommend them to anyone looking for a smooth ride when it comes to navigating the housing market. Thanks guys
Me and my partner would like to appreciate Janice Freeman who came to show us the property in Ls6 .She was really helpful and answered all our questions . Thankyou Janice 😊 …
Reply from JLL City of London: Thank you Roshan for your praise, it is much appreciated!
Review of Property Management Agent: Adam Adam has been lovely over my 2 years renting with Manning Stainton. With quick responses throughout my tenancy, easy to reach and always happy to help. I don't think I've had a better estate agent contact in the last 7 years of renting. Thanks Adam!
Reply from JLL City of London: Thank you very much Robyn!
I recently sold my home through Hilbery Chaplin, and I honestly cannot thank the whole team enough. Phil, Neil, Kellie and Kelly were incredibly professional, understanding, and knowledgeable throughout the entire process. Thanks to their support, everything went smoothly from start to finish. I would highly recommend Hilbery Chaplin to anyone looking to sell their home.
Reply from JLL City of London: Thank you for taking the time to share your experience. We're so pleased to hear that Phil, Neil, Kellie and Kelly provided the professional and supportive service we always strive for. Its been a pleasure working with you, and we're very grateful for your recommendation.
About JLL City of London
Set within the prominent Royal Exchange in the heart of the financial district our highly efficient and experienced team is regulated by RICS and ARLA, ensuring the highest standards of professionalism when delivering every aspect of estate agency and property management services to a wide range of UK and international clients across the City and its fringes. Since opening in March 2013, our specialist knowledge in residential sales and lettings has led us to become the preferred agent for several new developments in the area. These include The Heron in Moorgate, Avant-Garde in Shoreditch, Goodmans Fields in Aldgate, Cityscape on Commercial Street and Canaletto on City Road. With approximately 300,000 people using Bank and Monument station every day, our prominent office within the Royal Exchange allows maximum exposure of our clients’ properties. The City is a significant attraction for prospective buyers and tenants as it provides easy access to prime central locations. Whether you are looking to buy or rent our team of six is dedicated to providing you with a first-rate quality service and expert knowledge of the market. Our leading position as advisers of new residential development ensures we have the best opportunities in contemporary living available for sales and to let and our 2014 merger with W.A.Ellis underpins our expertise in the traditional marketplace within which exist properties of exceptional character and unrivalled historical significance.
Website: https://residential.jll.co.uk/
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