successfully re-let my apartment with excellent service and seamless timing

Jennifer Dawson helps me secure new tenant within short time and negotiate a good deal with seamless transfer to new occupier. The JLL team includes property management, account management, and letting agents all serve together to deliver a thorough real estate service for overseas investors like me.

I change my star because of the help with Joanna Ludlow, she is so kind and helpful. now everything solved! But I still feel not pleasant with the communication with the property manager, she did not help and avoid any help way. in the letting process everything is fine and I am happy to pay the deposit and first month's rent. And the person who contact me is also kind. But when I moved in everything is different. I am not sure why JLL has a property team but do nothing, if they have one and let us to use it, they need help! I told the property manager I am not expect the last tenant's belongs in the flat, and wish she can contact the last tenant or the landlord to take them away, but she said I have not write this in my tenancy agreement but I signed it in march and the last tenant check out in May, how can I know she will leave her stuff in the flat? this really not make sense. and the last tenant's things even broken and I give up said if you do not wish to dispose it you still can let someone to repair it, she still ignore the it and said I need keep it! And the clean of washing machine is not present which also indicate in the inventory check, but she do not bother to let the cleaner come again to clean the washing machine instead she said I can stay it not nice as it was when I move out?? this attitude made me so annoying! Every single conversation is useless, and she is still my property manager during my stay I am not sure if she can help other problem during my stay. Although I am happy the problems have been solved by other people I still feel the conversation with the property manger is not great!

I am using JLL as my leasing agent for my newly purchased apartment at SPQ - they found me a tenant even before the legal completion was done. It’s really amazing. I am particularly impressed by Lauren Hatcliff, she is very efficient and effective, and extremely helpful. She always respond to my email within minutes. Simply professional. 👍🏻PositiveResponsiveness, Professionalism

My experience with Danny over at the sales team was terrific. He showed me some impressive properties, which met my expectation.

Second time dealing with JLL - very efficient!

I have engaged JLL to manage my unit in Horizon Tower since it is ready for occupation. Despite some minor hiccup, I find that their service is quite professional, and up to my satisfaction. Their agent, Joanna is a very responsive, helpful and she put in extra effort to help me securing a tenant deal for my unit in Horizon Tower. Thank you.

Good services.

Professional service

Responsive and professional, achieved a timely let in a soft market. Very good result, thank you.

I worked with Joanna Ludlow to search for a flat at Unex Tower in Stratford. Joanna was an absolute delight to work with. She clearly understood our needs and let us explore options before finalising something. Even though we could not finalise the flat due to unforseen cicumstances, Joanna was very supportive and professional. We are pretty sure that in case we were to come back to the rental market, we would love to reach out to her.