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Greater London Properties

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Greater London Properties

A selection of reviews/testimonials by highest rating
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1.00 /5

Very efficient to find an apartment . Unfortunately if they also manage that apartment, don’t expect them to call you back or solve issues (like not having hot water, or heating in November/December for 20 days). The best is when the property manager says to have book an appointment for repair , so you stay home from work, to then discover he never did and no one shows up. Once they rent the property they really don’t care at all about the tenants and the property.

review by Giulia Redaelli

Reply from agent

Hi Giulia Thank you for taking the time to write a review. I’m sorry your tenancy with us caused such problems. I have spoke with the Property Management team here at GLP and checked through the issues. One of our KPIs is to respond within 24 hours which I can see we did with each issue you had. I can also see on a number or occasions our Head of Property management Marc came to see you to talk you through the boiler etc and in case explained how to use it correctly. If you have anything you want to bring to me directly please do feel free, my direct line is 0207 133 1066. Warm Regards Kate, Director