Very bad experience！ I have been without broadband for a month since I moved, the root of the problem was that GLP wouldn't help me get the wayleave agreement from the landlord, I sent many emails to the agent Marc to resolve the issue, Marc just hastily told me he also couldn't contact the landlord either. Finally, I got the landlord's contact information through Google, kept emailing and calling, and finally got the wayleave agreement from the landlord yesterday, GLP barely helped me solve the problem, and now they don't even reply to my emails. If GLP had any sense of responsibility, things wouldn't have dragged on for as long as a month. It's not a very difficult problem, it's just that GLP is not willing to help the tenants.