Once you signed agreement and became tenant, don’t expect to hear from them if a maintenance is required. If something breaks or not working and it is not your responsibility, you still need to take care of the things on your own. The property manager is Marc, very quick to ask for rent when not able to locate payment (which had been paid) but not responding to maintenance requests and took several weeks to get anything done. We will be moving out soon after 10years. Stay away from this property management company.