Elms Estates

454 Bethnal Green Road, London, London, E2 0EA, London, UK, E2

Claimed branch

Review

mohammod kayum Google

Started rental process on 18th Dec. Raised concerns and issues to be addressed either prior to moving in on after. Never got any objections, just moving along to next step of process to the point tenancy agreement ready to be signed. Due to move in on 18th January 2021. I held off signing until I got my concerns addressed in writing. On the 11th (a week before move-in date) JADE phones to tell me majority of concerns will not be addressed, landlord NEVER agreed to it. "Rent as Seen". Rude and unprofessional. Not even professional cleaning as stated on initial contract (SITORA) because according to JADE flat already cleaned despite obvious dirt around the flat and carpet. Apparently that's because of viewings taken place over the weeks. So the build-up limescale in the bath/shower is because of potential tenants having a shower on the way out? Sitora became ex-colleague. Can't help but wonder if this was all a tactical move by the duo knowing it would be impossible to find another place to rent in a week while working full-time, hence I'll take the flat as is but on leave, clean professionally as stated on tenancy agreement. Being a family man, wife and two young children, I felt they could be trusted for the duration of contract. Dirty tactics. Got my deposit back.

About Elms Estates

Elms Estates are a privately owned and completely independently run Estate Agent's with over 30 years of experience in Property Sales, Letting and Property Management within the Bethnal Green, Shoreditch, Stepney Green, Bow, Whitechapel, Victoria Park, Spitalfields and Shadwell areas as well as all other areas within the London Borough of Tower Hamlets and beyond. We pride ourselves on our ability to offer a comprehensive, flexible and friendly approach to the property market and we simply love East London. Elms Estates is positioned in an enviable High Street location with tremendous foot traffic. The office has always used the latest computer and Internet technology, but the company's biggest strength is the genuinely warm, friendly and professional approach that all of our staff offer to all of our clients.

Website: http://www.elmsestates.co.uk