Elms Estates

454 Bethnal Green Road, London, London, E2 0EA, London, UK, E2

Claimed branch

Review

Gerard MA Facebook 8 June 2020

ELMS is extremely disappointing. Dealing with them was quite acceptable until the coronavirus crisis arrived. Avoid this agency at all costs, because when it comes difficult times or you are in trouble they will take advantage on you. They don’t cooperate, they just watch for their own benefit. Everything is about putting obstacles and muddying the waters. Don’t trust them, their tone has been very threatening. We are four people in a house, some of us lost our jobs and the others got in furlough. As a result, our source of income has been reduced and we did let them know our delicate situation from the beginning. For personal reasons we had to return to our countries of residence and stay with our families. We tried to negotiate with ELMS, I don’t want to give names but they answer late, rude and they took advantage of our situation. We asked them to put our house up for rent and we wanted to speak to our Landlord to break the contract, but they avoided our query and we are still paying the rent after 3 months, even when the house is empty (rent + supply bills + council tax). It seems like they are not making big efforts to let the property or help us, as they are requesting our payment every month, instead of finding new tenants to replace us.

About Elms Estates

Elms Estates are a privately owned and completely independently run Estate Agent's with over 30 years of experience in Property Sales, Letting and Property Management within the Bethnal Green, Shoreditch, Stepney Green, Bow, Whitechapel, Victoria Park, Spitalfields and Shadwell areas as well as all other areas within the London Borough of Tower Hamlets and beyond. We pride ourselves on our ability to offer a comprehensive, flexible and friendly approach to the property market and we simply love East London. Elms Estates is positioned in an enviable High Street location with tremendous foot traffic. The office has always used the latest computer and Internet technology, but the company's biggest strength is the genuinely warm, friendly and professional approach that all of our staff offer to all of our clients.

Website: http://www.elmsestates.co.uk