Excellent communication

ASR were the agents for the house we have just bought. They were professional and helpful from the outset, but in the latter stages of the purchase they really went above and beyond what you would usually expect to provide us with outstanding service (even though strictly they weren't our agents). Teresa and Marc always kept us informed of developments, good news or bad, and were often the first or even the only ones to pass on news. I always felt that they were being upfront and honest and that they were working really hard to hold the chain together.