Win-win
I would like to thank Williams and Goodwin for their prompt and courteous service during the 13 months in which I was tenant at a property managed fully by them. When renting it is not possible to tell what maintenance work may prove necessary, and initially I was unfortunate to experience a flood and the need to replace the downstairs toilet within 48 hours. During the tenancy various lesser issues cropped up with the front door, lighting, tree pruning, and an oven reaching the end of it's life. I am grateful that all of the above were dealt with pleasantly with continued amicable relations between myself, the owner and W & G. In the case of a front door which would not shut and the lack of an oven, a contractor was sent the same day. <br> <br> It was always pleasant to meet Greg during the management visits, which gave an opportunity to discuss any non-urgent issues and the best course of action. <br> <br> I am grateful to Rhys and Gwenno for their management of the various issues as we went along. It was understood the owner wished to eventually sell the property and when this occurred the handling of the final countdown and reimbursement of deposit and gas refund was efficient and prompt. I believe the tenancy was a win-win situation for all concerned, and will have good memories of it.
Hilary O'Neill
Cai Maxwell
Melfyn Williams BSc (Hons); MRICS; PPNAEA; FNAVA; CPEA