Wilkins Vardy were helpful in arranging viewings with the Seller. However I believe as we were Buyers, and therefore not WV’s clients, they hardly interacted with us once the offer had been accepted. This may have also been the case due to the Seller actually being an employee of Wilkins Vardy. Is this perhaps a Conflict of Interest? The name of their representative (provided on the Memorabdum of Sale) who we could contact assisting with the property in question actually never contacted us once, and when I tried emailing the rep. direct, emails were bounced back. Every time I contacted their generic email (as the one initially provided didn’t work), a different member of staff replied every time, including the Seller emailing us directly at times, which I thought completely defeated the point of having estate agents instructed. When emailing to ask the agents to chase the other side, my emails were not responded to, which I did not appreciate. When we collected the keys the person covering reception did not know where the keys were stored and apologised that she didn’t know what she was doing - while I appreciate an apology it seemed very unprofessional especially when we had been told to call at the office to collect the keys (believing everything would have been ready for us). Again all of this may be because we weren’t actually WV’s clients, but they sent me an email asking to review their services which I believe I have done as honestly as I can. Not a bad service, just not one I can give 5* for.

Not 100% happy. I live next door to a property that Williams and goodwin are letting. An illegal extention and an illegal drain on my wall that's causing me damp and real problems. In talks with the council who are on my side x

General rating after rental of property

I was not impressed with the service from W&G to begin with - not much known about the property when we were first shown round, and some teething problems which should not have happened given that the property was being offered via agents. However, I must thank a lady called Gwennno Griffith in Llangefni W&G as she has always given her best to resolve any issues I had and has always been helpful via phone or email. Excellent service and customer care from Gwenno.

Williams and Goodwin truly are outstanding. From start to finish of the selling process, they were amazing hence why I use them! From dealing with solicitors to marketing, done so professionally, what a great team.

We wanted to purchase a house in Brimington ( my sister Jay Judge , and my autistic daughter) we found the most lovely little cottage house . It was a dream house to us . We offered the price wanted for the house knowing it needed a new …

Deeply Disappointed – Unprofessional and Immoral Conduct I recently made an offer on a property listed at £750,000 through this agency, …