A selection of reviews, highest rated first. Not every review may be shown.
Horizon has managed our rented property in Rochford for nearly twenty years and we have always found them to be a completely professional outfit staffed by people who properly understand the meaning of customer service.
Our main point of contact in recent years has been Allison who always provides service with a smile and is a real pleasure to deal with.
We have recently decided to sell the property and, of course, the Horizon staff are being as helpful as usual
UPDATE
When we finally got the property back with vacant possession we were, to say the very least, horrified at the filthy condition in which it had been left. I walked round with Kerry who from her long experience was able to advise several practical options as to what we might or might not do prior to putting it on the market. In the end we decided to undertake a deep clean and redecorate.
Four weeks later we placed the property on the market at 11.00 on a Thursday and by 12.05 on the same day Calum had found us a cash buyer and we had agreed terms.
(Not sure if this is a record or just “business as usual” for Horizon but either way I was pretty impressed!)
After that, Calum kept us fully up to speed with progress and was proactive in sorting out a few issues to keep things moving along.until completion.
All in all a relatively pain free experience and as I said in my earlier post it’s always a pleasure dealing with professionals
Reply from Silver Oak Property: Dear Ron, Thank you for your informative review, we have worked with you for many years in lettings and sales, the team are grateful for your comments.
I would really love this flat as its perfect size for me
Reply from Silver Oak Property: Thank you for your review, Natasha. I am glad to hear you liked the flat.
Kind regards,
Greg
Silver Oak Property
Great to deal with. Professional and knowledgeable.
Reply from Silver Oak Property: Thank you for your kind review, Chris. I appreciate your feedback and I am glad you found the service professional and knowledgeable. If you need any help in the future, feel free to get in touch.
Kind regards,
Greg
Silver Oak Property
Was really impressed how helpful and professional Greg was with us. Would highly recommend this company. Julie milne
Reply from Silver Oak Property: Hi Julie,
Thank you for your kind review, I really appreciate it.
I’m pleased to hear you found the service helpful and professional, that’s always the aim when providing a reliable letting and property service in Llanelli.
It was a pleasure working with you, and if you ever need any help again with buying, selling, or renting property in the area, just let me know.
Thanks again,
Greg
Huge thanks to Greg for helping us sell our home. He was professional, easy to talk to, and made the whole process stress-free. We’ll definitely be using Silver Oak Property again in the future
Reply from Silver Oak Property: Hi Artur,
Thank you for the fantastic review, I really appreciate it.
I’m really pleased to hear the sale went smoothly and that the process felt stress-free, that’s always the goal when handling property sales in Llanelli.
It was a pleasure working with you, and I’m glad I could help. If you ever need any support again with buying, selling, or letting property in the area, just let me know.
Thanks again,
Greg
Excellent service from Greg at Silver Oak Property when selling our house. The marketing was professional, communication was consistent, and we received regular updates throughout the process. He handled everything efficiently and helped secure a smooth sale. Would definitely use again for both sales and lettings.
Reply from Silver Oak Property: Hi Przemysław,
Thank you for the fantastic review, I really appreciate it. … More
Silver Oak have been great managing rental property for me. Greg is always helpful and the property inspection logging is top notch. I highly recommend Silver Oak for managing rented property.
Reply from Silver Oak Property: Hi Gareth,
Thank you for the great review, I really appreciate it.
I’m pleased to hear you’ve been happy with the property management service in Llanelli, and that the inspection reporting has been useful, it’s something I put a lot of focus on to keep everything clear and well documented.
It’s been a pleasure managing the property for you, and if you ever need anything further with lettings or management in the area, just let me know.
Thanks again,
Greg
Really cannot fault silver oak in the slightest, Greg has been an absolute star when helping me out with the previous 2 properties I've lived at, every time an issue has been brought up whether it's something small or big Greg is always fast to get on the case and get it resolved, best estate agent hands down !
Reply from Silver Oak Property: Hi Nathxn,
Thank you for the fantastic review — I really appreciate it.
I’m really glad to hear you’ve had a positive experience across both properties, and that any issues were dealt with quickly and efficiently. Providing a responsive and reliable property management service in Llanelli is always the priority.
It’s great to hear that came across, and I’m always here if you need any help in the future.
Thanks again,
Greg
I have been using Silver Oak property management service for the last 3 years and am very happy. Greg has been very professional from the start. Communication is excellent. It is very good value for a fantastic service!
Reply from Silver Oak Property: Hi Kelly,
Thank you for your kind review. I really appreciate your continued support over the past 3 years.
I’m really pleased to hear you’ve been happy with the property management service in Llanelli, especially the communication and overall value, that’s exactly what I aim to deliver consistently.
It’s been a pleasure working with you, and if you ever need anything further with lettings or property management in the area, just let me know.
Thanks again,
Greg
Such a professional, exceptional experience dealing with Greg, so understanding and patient with us, could not fault the service provided between the process at the beginning of renting the property to now nearly 2 years later, highly recommended
Reply from Silver Oak Property: Hi Adam,
Thank you for the great review — I really appreciate it.
I’m pleased to hear you’ve had a positive experience throughout the full process, from the start of the tenancy to nearly 2 years on. Providing a professional, patient, and reliable service in Llanelli is always the goal.
It’s been a pleasure dealing with you, and if you ever need any help in the future with letting or property matters, just let me know.
Thanks again,
Greg