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Dawsons - Llanelli Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

What a fantastic team! From initially being one of three estate agents who gave me a house valuation, it was very quickly and patently obvious they were the only agents I could fully trust to handle my sale. They practiced active listening from the outset and were at pains to understand my needs and remained person centre focussed through the whole process. They have a wealth of industry and local area knowledge and did not shy away from hard conversations regarding a volatile housing market. I very much appreciated the honesty. The whole team had strong communication skills and kept me updated throughout, the fact it was very proactive was a refreshing change. The entire staff were professional, engaging, polite and friendly throughout the whole process and left me with a lasting positive impression. A big thank you to Lorraine, Sarah, Natasha, Gavin and Sue. Nick.

Reply from agent

Thank you so much, Nick, for such an incredibly thoughtful and detailed review. Your words genuinely mean a great deal to me and to the whole Llanelli Sales team. What you have noted about being listened to, understood and kept at the centre of the process really stands out. Selling a home is such a personal experience, and we believe that taking the time to properly understand what matters to each client, being honest about the market and having the sometimes difficult conversations is an important part of doing our job properly. We never want to simply tell a client what they want to hear, we want to give honest, informed advice and then work alongside them to achieve the best possible outcome. It’s also wonderful to hear that you valued the proactive communication throughout. Good communication should never be an afterthought, and I’m incredibly proud that you felt informed and supported from your initial valuation right through to the completion of your sale. A huge thank you for recognising the team individually too I will ensure your fantastic feedback is shared with them. Reviews like yours are a wonderful reminder of why truly listening to our clients and putting their needs first matters so much. Thank you again for your trust, your kind words and for recommending the team. It really is appreciated. Lorraine Sales Manager Dawsons Llanelli

5.00 /5

⭐⭐⭐⭐⭐ Absolutely Outstanding Service! I honestly couldn’t recommend Dawsons Estate Agents enough! Shelby, Jennifer and Sam were absolutely amazing from start to finish and made what could have been a very stressful process of moving home feel so much easier. They were incredibly helpful, supportive and professional throughout the whole process. Nothing was ever too much trouble, and they were always there to answer any questions, keep us updated and help wherever they could. They genuinely went above and beyond to make sure everything went as smoothly as possible for both me and my partner. Shelby, Jennifer and Sam were all so friendly, approachable and understanding, and it was clear that they truly cared about helping us get moved into our new home. We couldn’t have asked for a better team to help us through such an important time. A massive thank you to all three of you for everything you did for us. You were absolutely fantastic and are a real credit to Dawsons! We are so grateful for all your help and couldn’t recommend you highly enough. 5 stars don’t feel like enough! ⭐⭐⭐⭐⭐

Reply from agent

Thank you so much for this absolutely wonderful 5-star review. Your incredibly kind words mean a great deal to me and the whole Llanelli Lettings team. Moving home can be a stressful experience, so it’s fantastic to hear that Shelby, Sam and myself were able to make the process feel easier and that you felt supported, informed and looked after throughout. Going above and beyond for our clients is something we pride ourselves on, and it’s lovely to know that our friendly and professional approach made such a positive difference to you and your partner. I will certainly be sharing your fantastic feedback with the team, thank you for taking the time to leave such a detailed review. We are delighted we could play a small part in helping you into your new home, and we wish you both every happiness there. Thank you Jen and the Llanelli Lettings Team

5.00 /5

From the moment I engaged the services of Dawsons to sell a property, everything ran very smoothly. Sarah came to visit the property first. She was calm, reassuring, kind and gave me excellent advice. We decided to sell at auction and the Auction Team at Dawsons Swansea then took over the sale. They were very professional , kept me updated and informed and again, gave me excellent advice and the subsequently property sold at a good price and before the auction. Huge grateful thanks to Sarah Hewitt in the Llanelli branch and Angel, Harrison and David at the Swansea branch. Together they made the whole process as stress- free as is possible for a house sale. I would heartily recommend them.

Reply from agent

Thank you so much for such a wonderful 5-star review and for taking the time to share your experience in such detail. We are so pleased to hear that you felt supported and reassured from the very beginning, and that Sarah was able to provide the advice and guidance you needed when discussing the best way forward for your property. One of the real benefits of being part of Dawsons is the wealth of experience and specialist knowledge we have across our different teams, and we are particularly pleased that we were able to work together to identify that an auction sale was the right route for you. It was then fantastic to see the Llanelli Sales and our Auction teams work seamlessly together to achieve a successful sale ahead of the auction itself. Thank you for your very kind words about Angel, Harrison and ourselves. We will make sure your feedback is shared with those mentioned. Most importantly, we are so pleased that everyone involved helped make what can be a stressful process feel as straightforward and supported as possible. Your recommendation means a great deal to all of us, and we are very grateful that you chose Dawsons. Whether it’s Sales, Auction or any of our other property services, our aim is always to make sure our clients have access to the right expertise for their individual circumstances in All Things Property. With our thanks and very best wishes, Sarah Hewitt – Llanelli Sales David Parton – Dawsons Auction Team

5.00 /5

Super helpful every step of the way! were super patient and understanding when it came to us buying a property for the first time. Amazing staff and the process was made easy by them

Reply from agent

Thank you so much for your fantastic 5-star review! It was an absolute pleasure to help you through your first property purchase, and we are so pleased to hear that you felt supported every step of the way. Buying your first home can feel like a big journey, so knowing that our team’s patience, understanding and guidance helped make the process feel easier means so much to us. Thank you for taking the time to share such lovely feedback about our Llanelli Sales team. We wish you all the very best and hope you enjoy your new home! Lorraine & the Llanelli Sales Team

5.00 /5

Very impressed by initial meeting with Tash who was understanding and helpful

Reply from agent

Thank you so much for taking the time to provide this lovely 5-star review for Tash. Your kind words regarding Tash's understanding and helpfulness are greatly appreciated, so once again we would like to thank you for taking the time to share your experience. If we can be any further assistance at any time please do not hesitate to reach out to us. Kind Regards, Lorraine and all the team at Llanelli Sales.

5.00 /5

We sold our last house with Dawsons at the end of last year. They were very helpful and efficient, and sold our property for the asking price very quickly. They kept us well updated throughout the procedure and ensured it all went smoothly. Certain other estate agents VERY nearby could learn a lot from them. Thank you so much. We have since also sold our above mentioned house also through Dawsons. They once again showed why they have won so many awards and why, in my opinion, they are the best estate agents in Llanelli. Thank you all once again 😊

Reply from agent

Thank you so much for your fantastic 5 star review, the team here are delighted to hear that your experience with us here in Llanelli sales was so smooth, efficient, and successful. Achieving the asking price and keeping you well-informed throughout the process is exactly what we strive for. Your kind words and recommendation are very much appreciated , thank you again, we wish you all the best for the future and you know where we are if you need us again. Lorraine and the Llanelli Sales Team

5.00 /5
Reply from agent

Thank you so much for your 5-star rating. We really appreciate you taking the time to leave us your feedback. Congratulations on completing the purchase of your new home! We hope you’re settling in well after collecting your keys on Monday. It was a pleasure to assist you throughout your purchase, and on behalf of the whole Llanelli Sales team, we wish you many happy years in your new home. Best wishes, Lorraine and the Llanelli Sales Team

5.00 /5

I've just bought my first home with Dawson's Llanelli and the team has been fabulous! They kept me updated throughout and were always happy to help. I would not hesitate to use them again 😊 …

Reply from agent

Thank you so much for your 5-star review and congratulations on purchasing your first home, what an exciting milestone! We are so pleased the team was able to support you throughout the process and keep you informed every step of the way. Buying your first property can feel daunting at times, so it’s especially rewarding to know that our team helped make the experience a positive one. From all the team here, we wish you many happy years and wonderful memories in your new home and you know where we are if you are looking to buy or sell ... Thank you again from Lorraine and the Llanelli Sales Team

5.00 /5

So far have dealt with Natasha Evans, we have found her not only most helpful in all aspects of the purchase but has shown herself to be an excellent ambassador for Dawsons. We will provide a full view of our experience once we have completed.

Reply from agent

Thank you very much for your kind review, and please accept our apologies for the delay in responding. We are so pleased to hear that your experience with Natasha has been such a positive one so far. She is a valued member of our team, and your comments about her being helpful and a great ambassador for Dawsons will mean a great deal to her. We look forward to continuing to support you through to completion and hopefully receiving your final feedback once everything is finalised. Best wishes, Lorraine and the Llanelli Sales Team

5.00 /5

Gavin was very friendly and welcoming, explained what they could offer

Reply from agent

Thank you for your kind review. We are so pleased to hear that Gavin made you feel welcome and took the time to clearly explain how we can help. Providing a friendly and informative service is something we really pride ourselves on, so your feedback is greatly appreciated. If we can assist you further at any stage, please don’t hesitate to get in touch. Best wishes, Lorraine and the Llanelli Sales Team

Contact details
Sales Phone:

01554 784400

Opening hours

Unknown

Address

11 Murray Street, Llanelli, SA15 1AQ, UK, SA15

About

Once re-known for its rich coal and tin production Llanelli has risen like a phoenix from the ashes and has transformed itself into a busy tourist area offering scenic coastal views overlooking the north Gower Peninsula which can be viewed from Machynys golf course through to the picturesque harbour town of Burry Port and onto the historic village of Kidwelly.

Our team

Llanelli Office

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