I can say they are slow in dealing with tenants aspects like maintenance, it takes ages for them to get a response and sometimes they do not provide a satisfactory response. It is a real disappointment...

I have rented my flat for more than two years, I have got some problems and they sorted them out easily

Generally disappointed with the service (or lack of) I've been getting from Belvoir. They never seem to be helpful even with minor issues or queries. Since moving in to the property I've had a lot of noise disturbance (day and night) from nuisance neighbours living above me. Upon reporting the issue to Belvoir on several occasions, they seemed to not care and basically told me that nothing can be done about it. The noise was so bad at times that I had to ask the neighbours myself to keep it down, which of course, had no affect.