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Ryder & Dutton - Huddersfield

2 Acre Street, Lindley, HD3 3DU, UK, HD3

4.8 331 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Manjit Singh Google

We put offer in land at cowlersley lane, huddersfield and after our all paperwork they call and send in written say our offer is accepted and send paper work to our solicitor and we paid our solicitor and they took house from sale and after week Mr Charlie Brow rang us saying they got another 2 offers more than ours we list 2000 pounds and very disappointed by Ryder and Dunton I advise all clear this with them before pay its not professional look like doing bad practice

Reply from Ryder & Dutton - Huddersfield: Hi Mr Singh, We totally appreciate your frustration. Whilst this situation is not preferable, there is a legal obligation to advise our sellers of any serious offers that we receive throughout the progression of a property transaction. In this case, our seller chose to proceed with a more favourable offer.
North West Google

Shocking..made an offer for a house on scar lane sales assistant Oliver who called me back and told me that my offer had been ACCEPTED l then returned my proof of funds ect arranged for a solicitor all ready to go..two days later Oliver …

Dale D Google

Shocking..made an offer for a house on scar lane sales assistant Oliver who called me back and told me that my offer had been ACCEPTED l then returned my proof of funds ect arranged for a solicitor all ready to go..two days later Oliver the sales man called me to say that it might take longer for the sale to complete because the vendor needed to sort out probate and had two more viewings for the house at the weekend ?? Oliver said that he would not be able to speak to me for a few days as he will be on annual leave ( very convenient) a few days later I got a call to say that a higher offer had been accepted for the house and the house had now been sold I am sure gazumping is not law breaking but I do ask is this good business??

Loraine Sweet Google

The most upsetting experience I ever had .I put the offer on the property all documents were ready to get going and the next day they put the price up with £ 10.000 saying if I am still interested I can put an other offer on.. Really bad 😞 I never been so upset like this before the worst business management I ever came across.. …

Reply from Ryder & Dutton - Huddersfield: We’re sorry you have only been able to give us a 1 star rating. Customer service is hugely important to us, so we would like to contact you so we can apologise and fully understand what has happened, but unfortunately we do not appear to have any record of you. We would be very grateful if you could contact Martyn at our Huddersfield office on 01484 506407 to discuss this in further detail.
Priya Singh Google

Absolutely unprofessional. I was interested in a pretty hefty priced 2 bed flat and emailed twice and left two messages with the admin team who were efficient as they both emailed somrone called Michelle the letting negotiator I actually …

Reply from Ryder & Dutton - Huddersfield: We are sorry our level of service hasn’t met your requirements as we always adhere to try and be the best. Due to the covid-19 situation we are limiting the number of physical viewings on rental properties and do require further information … More
Shaun Dolan Google

Poor customer care.We phoned over a week ago regarding a property and after doing what was asked to sign up with yourselfs and my wife sending an email regarding the form no body bothered to get in touch dispute the fact that we have all …

Reply from Ryder & Dutton - Huddersfield: Hi Shaun, can you please let us know which property you are enquiring about and where you sent your email to and we can investigate further. Alternatively please call the branch on 01484 506407 and we will assist where we can.
marc Bryden Google

Shocking service, I requested an appraisal on a property in lindley. I was booked in, there was a no show. I chased them and had an apology via email from the manager informing me he would go himself and he would look into why it was missed. To this date I have called numerous times only for them to reply saying they would call me back. I have never had a call back. If this is the service before they market the property I would dread to think of how they would be during the marketing/sale process.

Reply from Ryder & Dutton - Huddersfield: Hi Marc, We sincerely apologies for the inconvenience and the miscommunication, it wasn’t fully booked on our system as I believe we were accessing the property via a key code. We’ve rebooked you back in and it was a case of human error on our behalf. Please do not hesitate to contact me directly on 07813529421. This is not the level of service we adhere to but unfortunately sometimes these things do happen. We’ve sold numerous properties on your street and we’d absolutely love to help talk you through the refurbishments. Kind Regards Bradley Holt’
Ben Kahn Google

They make moving very stressful. Never update you. They take your money but do not tell you anything. They will tell you to keep an eye on the tracker yet they do not update this and worst of all they lie on your face. I have asked for a …

Reply from Ryder & Dutton - Huddersfield: We’re sorry you have only been able to give us a 1 star rating. Customer service is hugely important to us, so we would like to contact you so we can apologise and fully understand what has happened, but unfortunately we do not appear to … More
Dani Kahn Google

They make moving very stressful. Never update you. They take your money but do not tell you anything. They will tell you to keep an eye on the tracker yet they do not update this and worst of all they lie on your face. I have asked for a manager to call me but they never have. I can't speak for everyone who works for them but the person i deal with Just made our rental move a terrible experience and if one person is trained to work that way then i have no reason to think that anyone else there is any better. Also dealing with Boultons...They were so much more efficient and better.

Reply from Ryder & Dutton - Huddersfield: We’re sorry you have only been able to give us a 1 star rating. Customer service is hugely important to us, so we would like to contact you so we can apologise and fully understand what has happened, but unfortunately we do not appear to have any record of you. We would be very grateful if you could contact Wendy or Gareth at our Property Management office on 0161 626 6800 to discuss.
Ed Hall Google

Absolutely unhelpful and rude when trying to arrange a viewing! If you try to arrange a viewing and all your getting is sharp and frosty responses and your made to feel awkward then it’s bad for customers. All I wanted is to know the next …

Reply from Ryder & Dutton - Huddersfield: I am sorry that you feel like you have had a bad experience when you have requested a viewing of a property. Unfortunately we cannot recognise your name from your Google Account so we are unable to make contact with you but if you would … More

About Ryder & Dutton - Huddersfield

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