Shocking service, I requested an appraisal on a property in lindley. I was booked in, there was a no show. I chased them and had an apology via email from the manager informing me he would go himself and he would look into why it was missed. To this date I have called numerous times only for them to reply saying they would call me back. I have never had a call back. If this is the service before they market the property I would dread to think of how they would be during the marketing/sale process.
Reply from Ryder & Dutton - Huddersfield: Hi Marc,
We sincerely apologies for the inconvenience and the miscommunication, it wasn’t fully booked on our system as I believe we were accessing the property via a key code. We’ve rebooked you back in and it was a case of human error on our behalf. Please do not hesitate to contact me directly on 07813529421. This is not the level of service we adhere to but unfortunately sometimes these things do happen.
We’ve sold numerous properties on your street and we’d absolutely love to help talk you through the refurbishments.
Kind Regards
Bradley Holt’
