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Newton Fallowell - Lincoln

42 Silver Street, Lincoln, LN2 1EH, UK

Claimed branch
4.2 361 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Richard Lynch Google

Newton Fallowell clearly care more about money than anything else. Living next to their properties is hell. They obviously don't vet their tenants so after living next to weed smoking partiers for a year, and having been told "we can't do anything about it" every time we've complained, we're at the end of our tether. They should take care to rent properties in residential areas to people that aren't going to cause a nuisance. If you live next to a Newton Fallowell managed peoperty, MOVE!

Reply from Newton Fallowell - Lincoln: Hello Richard, Thank you for this post. We take our rental department very seriously and I have asked all members of staff and neither your name nor your accusations are recognised so I would please ask you contact myself directly or my lettings manager, Rebecca Ablard on 01522 516590 so we can address this situation if it is as serious as you claim. Regards Rebecca Hoyles Director
Courtney Brown Google

Awful estate agents, don't respond too any complaints or repairs. Rude on the phone when you want too complain. Left us with a numerance problems. Won't work with you at all. & when you leave a bad review they act like a stroppy teenager ringing you up asking you too remove it.

Reply from Newton Fallowell - Lincoln: Dear Courtney, I am sorry to read your negative review and having investigated the situation with my rental team I understand that all of your maintenance issues have and are being dealt with and that actually you have been served notice due to being in arrears with paying your rent. Despite that my team have worked tirelessly to deal with your issues and yet you have written this review. I am on hand to talk to if you want to discuss your issues in the correct way. Regards, Rebecca Hoyles
Paula John Google

1 star rating and the only reason for that is because I am required to do this before I can write my review. My son has received appalling service since living in one of their properties. No complaint is ever listened to, instead it is brushed under the carpet. Just a few of the complaints Dishwasher is broken Water marks on the ceiling Patio door locks broken Front door lock broken( when the locksmith finally came round he left the front door wide open with no one home) Smoke alarms going off constantly every 10 minutes. (My son was electrocuted from this and taken to Lincoln county hospital in an ambulance on Saturday evening. When I contacted them on Sunday they said they would get someone out. Did this happen? No it did not! 3 small children in the house with a smoke alarm going off every 10 minutes. I had to get them all to stay at my house for the evening. Left notes on the windows to apologise to the neighbours and call the police so they were informed in case anyone else reported it. They returned home on Monday and it was still going off. Finally they sent someone out). When my son left a review he was telephone by Rebecca from Newton Fallowell and told to remove it. Everyone is entitled to leave a review regardless of circumstances. I will not be removing this review regardless of what is said to my son. As for what you said about his personal circumstances and how would he like it if you put that on your reply to his review. In line with the new GDPR laws I would be very careful. As soon as I get that A&E report you will be hearing from me.

Reply from Newton Fallowell - Lincoln: Dear Paula, I have read your comments and as one of the business owners I invite you to speak to me directly rather than write your unfair and incorrect review so that we can address these issues head on. Regards, Rebecca
M “Mumsy” Y Google

I would not recommend this agent to anyone at all.. The attitude of staff is appauling.. I have not managed to speak to one person there who knows what customer service is about.

About Newton Fallowell - Lincoln

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Lincoln Office

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Association of Residential Letting Agents National Association of Estate Agents

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