Terrible letting agency can't seem to keep anything straight between any of them. Do not use them as they will find any excuse to pry money from you. Do not use this company
Reply from Newton Fallowell - Lincoln: Dear Madeline, I understand from my rental team that the property that you rented through us was not left in a satisfactory condition upon your check out and as such we are dealing with the cleaning of the property and therefore doing our job properly on behalf of the landlord. If you had left the property in the correct condition then we would not be seeking monies from you for the cleaning.
Regards,
Rebecca Hoyles
Director
Lincoln Office