Horrendous experience in Wycombe. Especially during Covid but even before. The team are really unhelpful, do not listen, and even if you are entitled to help legally they delay it because they work for the landlord who tends to be a big company or corporation with no empathy. Honestly just avoid this company save yourself the grief.

Unprofessional outfit that lies to its customers.Tried selling my property with these guys who faked market interest and also fabricated viewings. When I requested to be present at one such viewing - strangely the interested party didn't show up. This was following a gut feeling by me that something wasn't right. After 6 months of complete juvenile flannel - I moved to Carsons, also in the village, and they sold within a month. Save yourself a ton of childish games and avoid these monkeys.NegativeProfessionalism, Value

How they treat staff and can fire their staff when they have been told medically and by government rules to self isolate due to illness. To then have a call From manager to fire them! Which this member of staff previously offered to work from home ! Absolutey disgusting and to kick somebody down when poorly as well! Shame on you!!

Chancellors asked several times to come and update the valuation on our property. We arranged for 1400hrs today. At 1410 nobody had arrived and so I called the office ….. 1st lie - I was told that I had cancelled the appointment by the lad who answered the phone, no I hadn't, why would I be ringing to find out where Chris was? 2nd lie - Oh we tried to ring you several times this morning to check you would be in......that's strange as I was in all morning and have no missed calls!! Its better to tell the truth than to try and come up with pathetic excuses which can be checked. I have told them I have no faith in them and to take me off their books. Very disappointing service after my wife and I spent hours tidying the inside and outside of the house.

Terrible service Would never recommend or use in the future .

The worst service I've ever come across. Total lack of respect for me, my property and the tenants.

THe only way they could improve is by closing

absolutely appalling service. i cancelled the contract with them within the 14 days period due to a change in circumstances. they never even visited the property to take photos and it was never placed on rightmove. what followed was 4 months of debt letters, demanding paying costs. now been sent a county court letter. completely ignored when i challenged the costs, taken off in under 7 days. disgusting level of service. NEVER use this agent.

Non stop calls and we have not even contacted them. Would NEVER use or recommend. Stop. Calling or we will take action!

Simple the most rude and unprofessional company I have ever dealt with In the process of taking legal action against this company Renting a property with no gas cert to be told turn heating off and don’t cook unbelievable I have now moved and are refusing to return my deposit