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Chancellors Lightwater

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

After months of searching I saw a property on Rightmove. I messaged regarding a viewing and got a call the next morning. When viewing with agent Georgina she was knowledgeable of the property and locality, we didnt feel pressured and was able to view the property at ease. Georgina made the who process of putting in a offer easy and we felt really comfortable buying our first home. Many Thanks Paul :)

Reply from agent

Thank you Paul for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5.00 /5
08.02.2021

I want to thank our property manager Francesca Deacon for her excellence in every aspect of her work - gentle, punctual, honest, effective, with can-do / will-do mentality. Well done Francesca!

Reply from agent

Thank you Ser for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5.00 /5
04.02.2021

We are very satisfied with our property manager, Francesca Deacon. We keep receiving excellent, kind and quick service. Thank you Frankie!

5.00 /5

Thanks for all the support in helping us transition to our new home. Georgie was great in keeping us updated through the process!

5.00 /5
16.12.2020

We have used chancellors for the search and management of our last house in Oxford, UK. I would like to recommend the Oxford Chancellors team agents and in particular I would like to highlight the professionalism, effectiveness and help from Francesca Deacon from the Oxfordshire Property Management. Thanks very much Francesca!

Reply from agent

Thank you so much, best wish for the future :)

5.00 /5
09.12.2020

Incredible and quick service from colleague Francesca at the Oxford branch. Thank you for all of your help!

5.00 /5
03.12.2020

I can honestly say that I have used Chancellors at Ascot to rent some of my properties out for the last 7 years, they have always been very friendly and extremely efficient. It is a shame that they have now soured this relationship, by insisting on putting a “For Sale” board up on our apartment block, they have been told several times our lease does not allow this! So it has gone from outside, attached to our neighbours fence with screws, then attached to our outside wall with screws! Now been put in the window (once again not allowed). It is really unbelievable that you keep persisting in this, despite upsetting everyone here, please remember they are your future customers!! How about you use a bit of consideration for the people living here! and remove it, we really don’t want to go down the legal route but we will if necessary.

Reply from agent

Hi Wende, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.

5.00 /5
06.11.2020

The service I have received in the past hasn’t been up to standard, however since Elizabeth Loew joined the team my queries have been resolved quickly and efficiently, with a positive outcome.

Reply from agent

Thank you so much for your wonderful feedback! Very much appreciated and always happy to help ☺️

5.00 /5
13.10.2020

I have used Chancellors for a while now and there have been some ups and downs but I have found that when you develop a working relationship with a named individual it makes a real difference In particular, Shannon Seymour has done an amazing job in trying to résolve recent issues. She has liaised closely with the tenants, us and the contractors making sure issues were resolved quickly and efficiently. She is courteous and really helpful. I should add that Charmaine Smith was also great!!

Reply from agent

Great feedback Shannon!

5.00 /5
10.10.2020

Some Estate Agencies get a 'bad press' and possibly rightly so. I absolutely cannot say that about Alistair and his colleagues at the Bicester branch of Chancellors. From valuation to completion, Alistair and his colleagues managed the process with absolute professionalism and supported us through the challenging period of covid/lockdown. They absolutely understood we were not moving home for the fun of it (who on earth does?!) and the reasons why. We cannot recommend Alistair and his colleagues enough. 😀

Reply from agent

Thank you Graham for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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Address

76 Guildford Road, Lightwater, Surrey, GU18 5ST, South East, UK

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