Chancellors Lightwater

Chancellors asked several times to come and update the valuation on our property. We arranged for 1400hrs today. At 1410 nobody had arrived and so I called the office ….. 1st lie - I was told that I had cancelled the appointment by the lad who answered the phone, no I hadn't, why would I be ringing to find out where Chris was? 2nd lie - Oh we tried to ring you several times this morning to check you would be in......that's strange as I was in all morning and have no missed calls!! Its better to tell the truth than to try and come up with pathetic excuses which can be checked. I have told them I have no faith in them and to take me off their books. Very disappointing service after my wife and I spent hours tidying the inside and outside of the house.

Terrible service Would never recommend or use in the future .

The worst service I've ever come across. Total lack of respect for me, my property and the tenants.

THe only way they could improve is by closing

absolutely appalling service. i cancelled the contract with them within the 14 days period due to a change in circumstances. they never even visited the property to take photos and it was never placed on rightmove. what followed was 4 months of debt letters, demanding paying costs. now been sent a county court letter. completely ignored when i challenged the costs, taken off in under 7 days. disgusting level of service. NEVER use this agent.

Non stop calls and we have not even contacted them. Would NEVER use or recommend. Stop. Calling or we will take action!

Simple the most rude and unprofessional company I have ever dealt with In the process of taking legal action against this company Renting a property with no gas cert to be told turn heating off and don’t cook unbelievable I have now moved and are refusing to return my deposit

Bracknell staff are rude. Do not listen to what you have to say. They forgot I owned the house. I would never recommend them. If David or Chris are still working at the company. The company will go bust so look out other agents don't employee them .

ZERO STARS. Simply the worst agency out there. Will not stop calling no matter how many times you tell them to remove you from their system. Do not give them your phone number let alone your property. Worst service I’ve ever experienced from any company EVER! Find and use a local agency - I’ve never had an issue with anyone except Chancellors!

Terrible service as a landlord. Tenants haven't paid rent and Chancellors have refused to respond to my emails.