Two months into marketing my flat, and Chancellors have had only 2 people view it. They "don't know why" more people are not viewing. Is it just me or should Estate Agents not know how to market a property in their area? Isn't it their job to understand the market and offer advice or some kind of a plan to target suitable buyers? They are sadly lacking in the ability (or professionalism) to get back to you on any query or even keep you basically informed - apart from sending you a weekly generated email on viewing figures from Right Move. It took me from Tuesday last week until this morning (yes, a full week) to get any kind of feedback on someone who viewed my flat despite emails and phone calls and even going into the Ascot branch (and by the way all they told me this morning finally was they hadn't got in touch!!?). They didn't even offer me any feedback on what the person said or thought at the time of viewing...I have complained and asked to speak to the Area Manager as I am clearly very worried about Chancellors ability to manage the marketing of my property and sell it. I was told he'd have to call me vs the other way around, and so they wouldn't give me his number but that he'd call me this afternoon. ....And by now sadly expected, the Area Manager didn't bother to call me either!! I mean it is totally shocking! I have no faith, belief or credibility towards them whatsoever now.