I rent a flat via Chancellors and I have not seen people more UNPROFESSIONAL in my whole life. They only care about taking your money at the beginning of the process and making up ridiculous excuses to keep the money of your deposit at the end. NEVER AGAIN!
Reply from Chancellors Lightwater: Exactly our experience too. I would never ever deal with this estate agent again. Absolutely disgraceful the way they treat tenants.