My sister put a deposit and first months rent of £1130 on a house to rent (also signed a contract) , 4 days before she was going to move in they told her the property had sold, they did not inform her the property was even for sale. They still haven’t refunded her any of her money which they said they would in 3-5 working days (now been well over that) She has now had to use all of her months wages for the deposit and first months rent on another property (with a decent estate agent) and has informed them of this and they just keep fobbing her off! Absolutely disgusting company! AVOID
Reply from Chancellors Lightwater: Hi Sophie, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you ask your sister to contact us via directors@chancellors.co.uk
Many thanks.
