Absolutely useless in property management. I’m not sure what service I’m getting for the astronomical fee they’re charging but I’m starting to think I can do a better job managing the property myself from Australia. It’s taken Chancellors 3 months to get a gas safety certificate passed and with poor communication to contractors, it’s costing me more money because guys turn around up to the property “without the right part” for the job. High staff turnover is also a sign of the rotten culture. Avoid this firm like the plague.
Reply from Chancellors Lightwater: Thank you for letting us know about this Gerrit, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.
