We are currently tenants renting a Chancellors property in Headington and are very unhappy with the treatment we have received from the Headington team. We were given 25 hours written notice that an open-house viewing had been arranged at the property we are currently renting (and living in with our young daughter). When we politely asked for this open house viewing to be rearranged for different date as we had guests coming to stay (arranged over two months ago) and that it was really inconvenient for us, we were told that this was not possible and that the viewing would still be going ahead. We have been very reasonable and helpful about previous viewings of the property and feel that this treatment shows little regard for the well-being of us (your tenants) and certainly does not make us feel that we are being allowed 'quiet enjoyment' of our house that we are legally obliged to.
Chancellors Lightwater
76 Guildford Road, Lightwater, Surrey, GU18 5ST, South East, UK, GU18
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Reply from Chancellors Lightwater: We are sorry to hear about the disruption caused to your plans due to an open house viewing that was booked. Please contact seniorsupport@chancellors.co.uk to confirm your address and we will investigate this further.
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