Excellent customer service! Georgia Onions helped me with my rental property, she kept me up to date and confirmed everything via email we agreed on the phone. Only one negative, due to management availability during the upcoming bank holiday weekend, I needed travel 160 miles to get my passport verified prior to the move in - this wasn’t the best experience, but at least the team was apologetic about the issues and thankfull after I popped around with the required ID. Fingers crossed there will be no issues on the move in day.
Reply from Chancellors Lightwater: Thank you for your positive review and for your understanding regarding our availability during the bank holiday weekend. We will be sure to pass this feedback onto the team so that we can ensure we’re providing the highest level of service we can.
