M & M Properties - Leighton Buzzard

Reply from M & M Properties - Leighton Buzzard: Dear Susana, We are sorry to see the review you have left after working with us on your application for a rented property. As you are aware, the property was advertised as available from 6th October. You were also sent a confirmation email on the 14th August confirming the same. The landlord then agreed to allow a move in date to take place mid-end October, and at the very latest 1st November, as this was requested by you due to your current rental property and the notice you had to provide. There were also delays were with your reference checks, and the issues surrounding you providing information requested by the reference company and the issues surrounding your partners employment reference. Once the reference checks passed, we requested the remaining deposit balance from you on the 7th of September, which you confirmed would be made. The follow day you emailed asking for the move date to be the 25th of November, because you didn’t want a big crossover in paying rent for two properties. I can only assume that you have not realised that you were required to serve two months’ notice on your current property, as you would have had a crossover period anyway. You then subsequently requested a move date in December. As advised, the landlord could not delay the move in any longer than the 1st November, which was already an agreed extension to the original move in date. After which, you confirmed if writing that you no longer wished to proceed with the property. In summary, it is disappointing to see that you have felt the need to leave a review of this nature when M&M have worked to resolve the issues presented by your reference checks and then your request to delay the move in by a significant amount of time, going against what had originally been agreed by all parties. We wish you all the best in your property search.