Over the past 2 months, I have applied for more that 7 different rental properties through your agency. On every occasion, I have been told that the landlord has not responded, and I have not received any clear decision or meaningful update. I find this pattern very concerning. I have spent two months waiting without any clear outcome, despite following your application process each time. As a foreign national, I am becoming concerned that I may not be receiving fair treatment. I would like you to explain how my applications have been handled and confirm that I have not been disadvantaged because of my nationality or any other protected characteristic.
Reply from M & M Properties - Leighton Buzzard: Dear Mihaela,
Thank you for your review. However, we do not have your name down in relation to any properties you have viewed or applied for? Please reach out to myself on the email below with the information in relation to the properties you are referring too if this is in fact in relation to M&M Properties Lettings Leighton Buzzard and I can investigate this for you. If this review has been posted in error against the wrong company, I would kindly ask you to remove it, as it doesn’t relate to us.
Whilst writing and for clarity, all applications submitted by tenants are presented to a landlord for their decision. Nationality does not disadvantage an application. Tenants of course must pass strict referencing criteria in terms of income, affordability, credit checks, landlord references etc, but these criteria’s are not determined by nationality.
Kind Regards
Chris Hollins
Chris.hollins@mandmproperties.co.uk