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M & M Properties - Leighton Buzzard

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M & M Properties - Leighton Buzzard

A selection of reviews/testimonials by highest rating
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1.00 /5

Was with M&M Leighton Buzzard for 7 years. Although I negotiated an initial deal with them to have a discounted fully managed service, there fees kept creeping up over the years; So I finally decided to self manage the property (Their service was standard and nothing special). At the start, I naively signed their contract when I bought a tenanted house through them. In that contract there was a clause to state that if I decided to keep the tenant and self manage the property, I'd have to pay a £1000 exit fee!! So after paying their commission for seven years, I still had to pay this to get out of the contract. My advise is if you sign up with them, insist on removing such clause else go to other agencies who do not have such clause.

review by Ahmed Razak

Reply from agent

Dear Mr Razak, We are sorry to read you review some 3+ years after we ceased managing your property. We regret that giving you a vastly reduced management fee for many years and then reducing our termination costs was not enough to satisfy you. This was a property we managed for the previous client for some 11 years without complaint. We note no complaints were made by you regarding our service to you over the years. We pride ourselves on 38 years of being Leighton Buzzards premier letting agent with 17 fully trained staff, 4 ARLA (Propertymark) licensed staff who have over 100 years combined experience, 24/7 reporting system for clients, processing over 1.5 million pounds of rental transactions monthly, servicing over 2000 clients (landlords/tenants) and being a truly independent company firmly rooted in the history of our town. We are sorry our fees did not suit your investment model however, we value our service and expertise very highly and as such wish you every success with the agents you choose to employ in future.