Dear Giaiel, Thanks for your review. We regret you felt the need to review our services with one star however neither M & M lettings or sales ( Leighton Buzzard) have a record of any interaction you have had with our staff. Please get in touch. We do have a robust over the phone referencing process within our lettings division, so we are really sorry if you have not passed this process and perhaps that is why you have reviewed us negatively? Please do get in contact so we can discuss your experience 01525 371997 - Thomas.mccormick@mandmproperties.co.uk