I would probably give M&M 4.5 stars out of 5 but it won't let me! I ended up using both sides of M&M properties. Firstly as a landlord when I rented out my house through them for a few years due to relocating, then as a seller when I decided to let go of the property permanently. I would give the rental service 4/5 - overall a good and largely responsive service from Thomas and Karen, which I was generally pleased with albeit a few hiccups every now and again. The sales service I would give 5/5 - overall excellent and very efficient service. Both Michael, and especially Dean, supported me very well through the sales process. Everyone who works there was attentive, friendly, personable and professional and I would overall recommend M&M if you are considering renting out a property or thinking of selling your home.