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Northwood - Leicester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We dealt with Grace, she was fantastic. We did not let the property through her in the end due to the property not being right for us, but I just wanted to write this to say thank you for everything. We found Grace in lettings to be so pro active, far more so than any other agent we dealt with. We are very grateful for all of the hard work Grace, thanks for your help looking at your property, I just wish the one we went for was with you!

Reply from agent

Hello Derek: that is just the kindest and most supportive review, especially when you didn't end up being our client anyway! Grace is just the best person we could hope to have on our team, and thank you for making that knowledge so public. She will (as usual) be quietly delighted, I'm sure. Aside from that, I hope your new home goes well and you know where we are if not! From: Andy (owner)

5.00 /5

Absolutely amazing staff and could not be more helpful! We had a really great experience with Northwood, Grace and Poppy were especially amazing!

Reply from agent

Thank you Tierney! What a great way to endorse all that Grace, Poppy, and the whole team here do to help our clients. They will be totally made up that you have made this public comment, so thank you. From: Andy (owner)

5.00 /5

All the staff at Northwood’s were very helpful and efficient and found me excellent tenant .

Reply from agent

Morning Leena! Thank you so much for posting so nicely about the team’s efforts on your behalf. It’s always a pleasure to support your needs and to be commented upon so positively (and publicly) is very rewarding for my great team. From: Andy (owner)

5.00 /5

I contacted Gosia from Northwood as I needed help and support applying for my selective licence for 2 rental properties. From Day 1, Gosia was on it and made the process simple to understand, whilst also accompanying the council officer when on site at the properties. I now have peace of mind that both properties are compliant and I don’t have to worry about getting stung with a huge fine! Thanks for all your help Gosia!

Reply from agent

Hello Harinder: that's a brilliant summary of exactly what makes Gosia so different from the norm - I couldn't have written a better explanation of what we do that is on the landlord's side myself. Thank you for making this comment public - Selective Licensing is such a huge burden for good landlords, and we are set up to help landlords face it - you are never alone! Appreciate your support! From: Andy (owner)

5.00 /5

Just had house inspection today. Grace is always very polite and professional

Reply from agent

Hello Bruce: thank you for that comment. We know that inspections don't strike everyone as a desirable aspect of letting, but they really are a tenant's opportunity to raise anything that troubles you and for us to put it right. So to hear that Grace, one of the newest members of our Team, comes over as professional as you say will really encourage her - thank you for commenting publicly, I really appreciate you doing so. From: Andy (owner)

5.00 /5

I had a viewing today with Keira at Northwood Leicester, she was really professional and had great knowledge of the property

Reply from agent

Hello Millie: thank you for that comment about Keira. As our newest recruit to the Team she'll be really made up to get such great feedback, so thank you. I hope your viewing lived up to what you are looking for from a future home. From: Andy (owner)

5.00 /5

As ever, Poppy is very professional & thorough when conducting our inspections. She is always friendly & chatty & a pleasure to deal with when I've had to ring the office, resolving any issues that we've had.

Reply from agent

Hello Kate: that's so good of you to comment on Poppy's inspections. We know that tenancy inspections aren't everyone's preference, but when you help make it clear that it's a two-way street and therefore it's your opportunity raise anything that we can sort out for you, that's fantastically helpful. Poppy is a genuine asset to our Team and it's great to hear you feel the same! Kind regards From: Andy (owner)

5.00 /5

Grace helped me finding a new rental property for me and my family great service at northwood leicester

Reply from agent

Hi Ava: that's a very kind comment to make about our great Team member Grace. She'll be really made up to have such a positive comment posted about her publicly, so thank you for taking the trouble. Kind regards From: Andy (owner)

5.00 /5

My family and I have been with Northwoods for over 20 year as a landlords and Gosia (Director), has been professional, understanding and very accommodating to our needs. They have managed the property well and the advise received was excellent. I would not hesitate in recommending them and would work with them again when / if the opportunity arose.

Reply from agent

Hello Andreas: thank you for that terrific endorsement of Gosia and her team. You are right that no-one knows the support that landlords need better than Gosia, and it has been a pleasure to have been able to provide this for you and your mother for so long. I well remember taking on the property concerned myself over twenty years ago and I thank you for your family's long-term trust in all we try to do for our clients. Your testimonial is a delightful appreciation that the team are genuinely thrilled about. Best personal regards From: Andy (owner)

5.00 /5

I first met with Gosia (Director) when I was looking for an agent to help rent our property. Straight away, I could tell that she knew her stuff. She showed complete understanding of the type of person who might “fit” our very unique property, which is a 500 year old, grade 2 listed cottage. I was then contacted by Katie who was equally professional and knowledgeable, and showed a great understanding of our requirements. We started the signing on process, and within a day of that being completed, we have a prospective tenant! Amazing team, who made this happen very seamlessly. I’m so pleased That I chose Northwood. Oh, and they have parking available 😀. Thank you

Reply from agent

Hello Paul: thank you for these sensational comments about the team at Northwood Leicester. I simply could not express any more clearly than you have that Gosia, Katie, and their team are committed to making things happen for our clients, and on doing it "right". I know they are completely made up by the warmth of your comments and we look forward to managing a healthy tenancy for both you and for the new lovely tenant for years to come. And we're glad you like the car park! We treasure it.... From: Andy (owner)

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Dimension House, 3/4 Westbridge Close, Leicester, LE3 5LW, UK

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