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Northwood - Leicester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The team at Northwood are really easy to work with always delivering for their clients, exceptional service and professionalism.

Reply from agent

Hi Preety - thank you so much for those kind thoughts. You’re right, the team always strive hard on behalf of all our clients and suppliers, so when it’s recognised I really appreciate it. From Andy (owner)

5.00 /5

Abby has been incredible throughout start to finish. She was easy to contact and handled the process so efficiently. I can’t fault the service I’ve received and I highly recommend. Thank you to Abby!

Reply from agent

Hello Jessie: thank you so much for your brilliant review of Abby’s help - she will be made up by your great support, as she works hard, like all our team, to make good things happen for our clients. Really appreciated. From Andy (owner)

5.00 /5

I am absolutely thrilled to write this review for Gosia from Northwood Leicester, whose exceptional service has been a game-changer for my property management needs. As a Tenant Find Only client for years, I was initially hesitant to switch to full management. However, Gosia's outstanding coordination and dedication have made this decision one of the best I've ever made. Gosia stepped in when I was facing significant tenancy issues caused by another agent. Her ability to quickly and efficiently resolve these problems was nothing short of miraculous. She not only addressed the immediate concerns but also went above and beyond to restore a strained relationship with my tenant. Her empathetic and professional approach transformed a tense situation into a positive and cooperative one, which was no small feat. Moreover, Gosia's expertise shone through when it came to the Selective Licensing Application. She managed the entire process with remarkable precision and competence, ensuring everything was handled smoothly and without any hiccups. Her thorough understanding of the requirements and proactive communication kept me informed and confident throughout the process. The level of care and attention to detail that Gosia brings to her work is unparalleled. Her dedication has not only resolved my tenancy issues but has also given me peace of mind knowing that my portfolio is in excellent hands. I am now fully committed to having Northwood Leicester manage my entire portfolio, all thanks to Gosia's stellar performance. If you're looking for a property manager who is efficient, reliable, and genuinely cares about their clients, Gosia is the person to trust. Thank you, Gosia, for your exceptional service and for making property management a hassle-free experience!

Reply from agent

Erica…wow, thank you for that fulsome review! You completely sum up the entire promise of this business that Gosia so ably delivers. She (and her team) are completely committed to helping landlords resolve the many complexities of this industry, and as you so astutely point out, restore and maintain great relationships with tenants upon which a landlord’s successful property investment must be built. I genuinely could not have written a more complete endorsement of the approach this business has under Gosia’s leadership than you have provided, so thank you. From: Andy (owner)

5.00 /5

We have recently started working with Northwood as our letting agent and have been extremely satisfied with the level of service provided by the team. They have always provided prompt responses to messages/emails/phone calls and provided a much superior level of service as a letting agent to what I have experienced previously. An extra special mention to Abby and Gosia who have both been highly professional in all their communications and both assets to the company. Definitely would recommend their services to other landlords and tenants too.

Reply from agent

Thank you Shrik - what a powerful endorsement of all that Gosia and Abby do for their clients. I'm glad to see that the move-in of your new tenant went well, and of course the team are ready and able to help with anything you need from us as the relationship progresses. From: Andy (owner)

5.00 /5
03.01.2024
Hi, Gosia and Abby where

Hi, Gosia and Abby where extremely helpful and was a good support. We have moved new to the country and not very much aware of the Rules, Law and Regulations;; Gosia and Abby made it easier by guiding us the right direction and get all documents required completed as per legal regulation. We wish them all the best and a very big thank you. Miranda's

5.00 /5

Warm, friendly and welcoming. Very helpful and honest guidance.

Reply from agent

Meena - thank you! We couldn't wish for a better expression of exactly what we aim to be! I expect and know that the service you will now receive will be light years better than you had been getting before you brought this property to us, and want to thank you for putting your trust in us. Gosia, Eliot and the team are always available when you need us. From: Andy (owner)

5.00 /5

Very responsive and accommodating agents. My family and I couldn’t ask for more! Special mention to our agent, Eliot, who sorted out everything with no hassle.

Reply from agent

Hello Wilsonne: that's extremely kind of you to publicly thank Eliot for his efforts - the whole team here is always delighted to help and we hope you enjoy the house! From: Andy (owner)

5.00 /5

I would like to thank Abby for all her hard work, help and assistance in selling my late father's home. This has obviously been an emotional process, which Abby made easy, she literally over seen everything for me. Keeping me informed every step of the way. Northwood is a very professional estate agents, with trustworthy, reliable hardworking staff. Trust me, you don't always receive this service in my experience with other estate agents. If you would like your property or a loved one's property selling or renting out Abby is definitely the lady for the job. I can't recommend Northwood Estate agents enough, very professional, very knowledgeable, very client friendly and very focused on getting the job done! Thank you Abby so much, really appreciate everything you have done for me I couldn't have done this without you. Highly recommend Northwood estate agents I guarantee you won't be disappointed. X

Reply from agent

Sam: that's absolutely great to hear that you have been so pleased with the service, and Abby is totally made up about it. It's extremely kind of you to make your views so public too - we thrive on reviews, and know that a lot of hard work goes into every step of complex transactions in property that can't always be seen - as you say, Abby is an expert who really cares and is diligent about everything. Thank you for the opportunity to have assisted you - we know how sensitive the death of a loved one would be. From: Andy (owner)

5.00 /5
13.11.2023
"I was struggling to get..."

I was struggling to get everything together to get Selective Licenses for my properties before Leicester Council start issuing fines, but Gosia and her people at Northwood knew how to solve everything for me. They sorted out all my documents, handled the inspections, and they know who to talk to at the Council to resolve my issues

review by N 13.11.2023
5.00 /5
10.11.2023
"Exceptional Rental Property..."

I recently had the pleasure of working with the estate agent in Northwood for my rental property, and I must say, their services have truly exceeded my expectations. From start to finish, the entire experience has been exceptional. First and foremost, their rental property management is outstanding. The agent demonstrated an in-depth knowledge of the market, ensuring that my property was priced competitively and attracting quality tenants. They handled all the necessary paperwork and background checks efficiently, giving me peace of mind knowing that my property was in safe hands. What truly sets this estate agent apart is their exceptional face-to-face communications. From the very first meeting, they were attentive, approachable, and genuinely interested in understanding my needs as a landlord. They took the time to listen to my concerns, answer any questions I had, and kept me well-informed throughout the entire rental process. Their dedication to customer service is truly second to none. Whenever I needed assistance or had any concerns, they were always readily available and provided timely responses. Their professionalism and proactive approach made me feel valued as a client. Overall, I cannot recommend this estate agent enough. Their outstanding rental property management services and exceptional face-to-face communications have made my experience as a landlord smooth and stress-free. If you're looking for a reliable, knowledgeable, and customer-focused estate agent in Northwood, look no further! --- Feel free to modify and personalize the review according to your experience and preferences. I hope this helps!

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Address

Dimension House, 3/4 Westbridge Close, Leicester, LE3 5LW, UK

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Leicester Office

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