Hello Kate: that's so good of you to comment on Poppy's inspections. We know that tenancy inspections aren't everyone's preference, but when you help make it clear that it's a two-way street and therefore it's your opportunity raise anything that we can sort out for you, that's fantastically helpful. Poppy is a genuine asset to our Team and it's great to hear you feel the same! Kind regards From: Andy (owner)