Great communication

Agent HAF has been great. Communicating well replies to email fast and dealing with any problems at hand immediately. Very friendly, thank you! - H

Excellent

Felt very comfortable and well Looked after in a professional and knowledgeable way.

Great help

It was an easy and enjoyable process letting with the help of Josh from Martin & Co. Thank you

Letting made much easier thanks to Sie

As a tenant, we really enjoyed working with Sue from Martin & Co. She helped us find and secure a lovely flat, answering all questions we had promptly and effectively. Despite some challenges out of all of our control, Sue remained a kind, personable and helpful agent, making the experience much better than it could have been. We really appreciate all her help. Thanks, Dan and Lilla

Good letting agent, tight landlord!

Our property manager Sue was fantastic and communicative, some of her earlier colleagues let the side down before we were handled by Sue. Inventory report wasn’t well conducted and left a little vague initially and a few maintenance issues were a hassle. But when Sue took over we had a much better experience of Martin & Co. Shame the landlord is unable to do more work to improve the flat.

22 Grange Close

Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above.

Good communication from staff

I am an existing tenant renting with Martin and Co in Leeds. This year Sue (Sue Wilson) was assisting us in our new contract and other issues regarding the house. Response was prompt and help was always provided. Sue was also very considerate and would follow up issues that we raised. A way better experience in our rental house contract this year !

A rollercoaster

Over the past 8 months, I’ve had a rollercoaster of feelings towards Martin & Co. At the start of our relationship, I couldn’t fault how insightful, approachable and professional Kate the MD was with understanding both my options in terms of selling or renting. There have though been challenges along the way, caused by a tenant which I’ve felt could have been better managed/supported with by Martin & Co. Communication is always key to helping you as a landlord gain confidence and trust in the management of your property. On multiple occasions, it’s felt like I’ve been chasing Martin & Co for an update rather than regularly being kept up to date. Or not getting the call/email back as promised which has been the most frustrating experience. However, most recently my faith in Martin & Co in providing an expected service as part of the fees charged, has been somewhat restored by the services of Sue who has picked up a property not in her portfolio at speed, to resolve issues as quickly as possible. Delivering on her word with communication commitments and providing valuable insight to help me in unknown territory. Ultimately, quickly installing some confidence and trust, to improve my experience as a landlord. Thank you!

Crickerters Close , Garforth

We , value and respect this letting agency ,

Hafiz has been really prompt in fixing the issues of my flat. My property manager was on AL when I was handed the flat. The flat was handed to me in below standard level but Hafiz kindly managed to solve few urgent issues promptly to make the place habitable despite not being my property manager. He himself inspected the flat when I was frustrated about the condition it was given to me .