Rebecca was incredibly helpful and went above and beyond to assist me. I was having trouble accessing the bin storage because my own letting agency didn’t know the access code or even where the bin storage was located. Rebecca, along with her colleague, quickly helped resolve this issue despite the fact that I’m not one of their tenants. She was friendly, professional, and took the time to show me exactly where everything was. Her excellent customer service made what could have been a frustrating experience very straightforward. Thank you, Rebecca, for all your help!