The tale of woe with Martins & Co is a long one but read on dear reader, especially if you live at 40 Flax House, the little flat that caused so many headaches. My girlfriend had the misfortune of stumbling across a property managed by Lauren and later Isobel of the Leeds branch. First mistake, signing up, and then reading all too late the online reviews which would have warned her of what was to come. The property was rented previously by friends. My girlfriend moved in and ... Continue reading

I would never recommend this agency to anyone. The Leeds agency took over 2 months to respond to our request to get our deposit payed back, and we've been lied over the phone on many occasions by their rep Isobel Kamiya, who's only clicked the button to process our request after we announced that we'd take it up with a solicitor. 'Thank you very much for your services!!!' Never again!

Without a doubt the worst agency I have ever come across. I am a landlord and they are meant to be managing a property for me, but have lied on numerous occasions, tried to take commission from a workman I employed directly for work to be carried out on the house, and when I complained and wrote to the Directors, they couldn't even be bothered to acknowledge my complaint or write back. Steer clear and avoid these guys - awful people.

Extremely disappointed - my partner had travelled to Leeds from Crewe on the morning of the flat viewing after having zero hours sleep only to find out they cancelled the viewing 2 hours before by voicemail. At this time, my partner was already on his way down. The voicemail, left by Vic, explained he would try and find an alternative place if I returned his call. When I phoned back, I was advised Vic was currently out of the office and the lady would try and help instead. She stated nothing was written down in their diary for a viewing and she would leave a message for Vic to call back. Still not heard anything 2 days on. Won't be using these again!

Really disappointed about the quality of the services. Took more than a month to get a response on our bond request.

Shady estate agent-very mistrustful from the get go, not nice to work with. Made me miss out on a flat I really loved, played a game even though he said directly that he wouldn't. As a potential buyer I will be avoiding this company in future due to this particular unprofessional agent. Very disappointed in Martin & Co

They are not stellar in the service they have provided. Still waiting for furniture and internet one month after moving into flat. continually promise that things will be done and not keeping them. I would not rely on what they say they will do.

What a terrible and unprofessional lettings agency!

Student housing in Leeds

Well, had massive problems about deposit, well at the start of the tenancy there was issue with the damp which called multiple times, not much was done, at the end lost all £900 deposit, gutted. They said its our fault, how ?! When dealing with deposit already three months in not an answer. Will pick up any smallest pull on carpet, take photographs before to prove them wrong.