We have been letting with Belvoir since Nov 2017. The initial interaction was very friendly and professional. There was no pressure from the agent from the outset. We let a lovely 2 bedroom apartment and the only reason for leaving was to buy our own property with outdoor space. Had we not wanted to do that we would have been happy to stay. It was a very easy let, the occasional inspection which was not inconvenient at all. We had the odd occasion to have some repairs done but the reporting process was simple and the work done in a timely manner Upon leaving the property basic cleaning standards were expected (as normal) and the inspection was arranged at a convenient time. All in all the experience with the Belvoir team has been very positive and would recommend them

Our local Belvoir closed and we were picked up by Belvoir Northwest. The change has been a welcomed one as their staff and contractors have thus far been informative, efficient, and productive.

Good service, friendly and courteous staff, easy-to-use online tools for documentation and processing. Area to improve could be in the level of detail for inventory check-ins and reports.

All the staff at Belvoir are very responsive well mannered and obliging. Nothing seems to be too much trouble and It looks like they are going to resolve the few small problems we have found in the apartment we have just moved into. At the moment I am very happy with there team.

As someone who is new to renting, the help and guidance provided by the good people at Belvoir was enormously reassuring and went a long way to smoothing out all of the potential pitfalls. Responses to questions were resolved quickly, attention to detail provided confidence and, with their extensive experience, most of the actions that needed to be covered were pre-empted and, in some cases, already addressed. All in all, Belvoir offers a superior service coupled with a friendly and calming approach. Keith Hogben

The check-in and check-out processes with friendly, smooth and efficient. Some of the issues that I raised were quickly dealt with by a handyman who came over free of charge (to me) and fixed problems I had in the property I rented through Belvoir. I felt that communication around other more complex issues could have been a bit better as I was unaware of actions being taken behind the scenes to rectify issues I had raised. In general, my (and my partners) overall experience with Belvoir was a good one. To summarise: - Efficient / Friendly Check-In. - Efficient / Friendly Check-Out (Lots of useful information promptly provided on how to ensure a deposit is returned etc). - Generally good communication (fast responses to e-mails). - Some communication regarding more complex longer term issues could have been better. If my partner and I had rented a different property with less issues through Belvoir, this rating may well have been 5 star.

I had a great experience with Belvoir. The whole team is always very friendly and available to assist you with any issues you might be encountering in your household. It was a pleasant experience and I have no hesitation in recommending this estate agency.