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Belvoir - Leamington Spa

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Belvoir - Leamington Spa

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

4.00 /5

My first point of contact with Belvoir was with John who showed me around the property. As a first time buyer I had quite a few questions which John was able to answer on the spot. Quite rare these days in my opinion. His enthusiasm, honesty and area knowledge was extremely refreshing. Once my offer was accepted everything went smoothly and at a steady pace. I found the team at Belvoir very informative and helpful throughout the buying process.

review by Daniel Harris

Reply from agent

Dear Daniel Thank you so very much for your kind review, it really does mean a great deal to us all here at Belvoir Lemaington Spa. Yes John ( my hubby!) has an immense amount of enthusiasm and passion about our clients and our business, as do our fabulous dedicated team. Please contact us should you ever need any help in any way at all, we would always welcome you! Kindest Regards Sue, John & the Belvoir Team!

4.00 /5

I was really satisfied with the efficiency of Belvoir and the friendliness of staff was great. They always my email as soon as possible and really went for the extra mile. A staff (Conor) who was very nice and offered to help me move in in my apartment on a Sunday when he could have spent the time doing something that is not work-related. I am therefore very impressed with the service and would definitely recommend it to other potential tenants/ landlords!

review by Queenie Wong

Reply from agent

Dear Queenie Thank you so much for your kind review, it is much appreciated to hear kind words about our team, we know they are wonderful but its great to hear our much-valued clients appreciate them, so thank you so much once again!

4.00 /5

Good initial contact. Immediate corrective action in case of misunderstanding in viewing. Taking ownership of customer's preferences. Very good overall service. Thanks to Conor.

review by Vihar Malviya

Reply from agent

Vihar, thank you for your kind words and this super review!

4.00 /5

It was very good experience dealing with Belvoir Letting Agency (Leamington Spa), very professional and assisted well in case of queries. Agency charges are also quite legitimate....definitely recommend

review by Hemant Shastri

4.00 /5

Belvoir provided a real personal experience. Nicole dealt with everything and was incredibly personable and friendly. Contract matters were made clear and the welcome pack was really useful and appreciated. Maintenance and any issues we experienced were dealt with quickly and we always had a speedy response if matters couldn't be dealt with straight away.

review by Mary-Beth Owen

4.00 /5

I came across Belvoir Lettings through my daughter renting a student house in Leamington Spa. She is my youngest, and we have had some very mixed experiences through 7 years of our older children renting student accommodation. Belvoir have been completely thorough and professional from the very beginning, and as a Landlord myself, I can appreciate how comprehensive they are being through their service aiming to protect both landlord and tenant. When I finally met with them, they were a friendly and happy team, who clearly place customer satisfaction high in their priority list. The only reason I have not given 5 stars is we have yet to experience the conclusion of their tenancy which is a critical part of the service.

review by Nicola Ledingham

3.00 /5

Edited as had some issues with my deposit. Got the flat in a complete state and left it in a better one than I found it. Probably the best student estate agents in Leamington Spa - but still ripping off Students!

review by Theo Ventura

Reply from agent

Dear Theo Receiving a testimony like this really does mean so much to us all. We are delighted you are happy as that is our sole intention! Thank you so very much for taking your valuable time to leave this super review! Kindest Regards Sue, John & your Belvoir team!

3.00 /5

Decent place but not open long enough

review by Om Kathrecha

Reply from agent

Dear Om Thank you for taking the time to leave a review. We are a little confused as we are open the same hours as many other UK agents and are often in the office a lot later, especially during busy times. Please be aware, we don't carry out student viewings nor do our students accept viewings between Xmas & New Year, unless they allow, which given the status of COVID during this last holiday period - you can appreciate that they did not and nor did we want to cause them concern by asking to enter their properties. We appreciate all our reviews despite some negatively impacting our business - so in order for us to understand what you mean and for your tenancy to get off to a contended start for you with us, please do email your Student manager directly: student.leamingtonspa@belvoir.co.uk to let us know why you were dissatisfied with our opening hours? We sincerely look forward to welcoming you to becoming one of our fabulous Belvoir student tenants! Take care Kindest Regards Sue, John & your Belvoir Student team!

3.00 /5

review by elliot fairbrother

Reply from agent

Dear Mr Fairbrother Thank you for taking the time to leave this 3 star review, however 3* is not the level of service we wish to give our clients. I understand you are a guarantor to one of our student tenants and you have had frustrations in regard to the split utility bills on a 23 bedroom property, my Student Manager has informed me of this now and has said she does understand why you have been frustrated, it has been an on-going issue. I believe it is almost resolved now, but we do sincerely apologise for your disappointment that we understand and is reflected in this level of review. Please don't hesitate to contact us/me if you feel you wish to discuss this or any matter further, thank you. sue.warburton@belvoir.co.uk Kindest Regards Sue, John & your dedicated Belvoir team

3.00 /5

review by Ciara James

Reply from agent

Hi Pandazia Thank you for your neutral google review, however we can see you are a local guide, but in Croydon? We have checked our records and you are not and have not been a tenant of ours, so we don't understand why at 1 AM on a Sunday morning you decide to leave a 3 star review with no explanation? We do know that some local guides like to leave random reviews in order to get their 'score up' in order to maintain a local guide status, sadly this is rather unfair given our business has never had any dealings with you nor would we at 1am on a Sunday morning, especially from Croydon which is nowhere near Leamington Spa? I can see that you have also left other companies 3 star reviews with no explanation also at 1am this Sunday morning?? Could you kindly contact me directly at sue.warburton@belvoir.co.uk so you can kindly discuss with me why you have left this what is deemed as a negative review on our Google account? Many thanks, Sue & John Warburton - Family business owners.