My son has just bought his first house, which was being sold through Jones Robinson in Lambourn. I have to say, from the moment my son viewed the house, all the way up to today when the exchange happened, the service we have had from all of the staff in the Lambourn office has been absolutely fantastic! In particular, we want to give a big shout out to Toyah, who had her finger on the pulse from the get-go. Her attention to detail has been phenomenal. In addition, we have so appreciated the weekly telephone updates, even when there was nothing to update us on! It was just so heartening to hear from her so regularly and her attention helped us to feel that we were really important to her as clients. If only other organisations had this degree of interest in their customers! This is my son's first purchase and our first experience of buying property through the English system. We, as his parents, have only bought via the Scottish system in the past. There are many differences in the two systems! However, Toyah and her colleagues were extremely supportive and were happy to answer our questions at every step of the purchase. We are all very excited now to be at the end of the process, with completion due to happen in just a few days. We want to thank Toyah and her colleagues at Jones Robinson in Lambourn. We would highly recommend this fantastic team should you be considering a house move. Thank you so much for everything Toyah. We will be eternally grateful.
I engaged the team at the Lambourn office to assist with the sale of my elderly father's bungalow, and I was very pleased with their support throughout the process. Jo handled the pre sale activities very efficiently, providing advice on pricing and marketing strategy. Toyah picked up the post sales activities, pro actively following up with my buyer's solicitor and estate agent. We encountered a number of challenges during this process, but Toyah worked through each methodically, updating my father and I on a regular basis. When Jo and Toyah were not available, the other ladies in the office provided efficient back-up. I would definitely recommend the staff at this office.
We just bought our first home together! Everyone at Jones Robinsons Lambourn has been exceptional! We are first time buyers, which can be a very daunting task, but we were given so much support from the Lambourn Team! We really can’t thank them enough for helping us achieve such an incredible milestone! A special mention for Toyah, who has been nothing short of brilliant! From countless questions and queries, to late night emails and reassurance, her positive energy and attitude really put us at ease, we’re so excited to get our keys soon! Thank you all for everything!
I have just completed on the sale of my property in which I have lived for nearly 50 years. The team at Jones Robinson Lambourn were superb throughout the whole process, holding my hand through every stage. Jo securing the price I wanted, Kay doing a great job of the viewings and feedback and Toyah was an absolute star always going that extra mile to make sure I wasn’t too stressed and doing all she humanly could to make things run smoothly. I can’t thank them or recommend them enough.
We purchased our home through Jones Robinson in Lambourn and were extremely impressed with their professionalism and attention to detail. Everyone we spoke to in the Lambourn office was helpful and friendly. When we decided to sell the house we had no hesitation in using their services again. Jo and Toyah were amazing, often replying to emails and messages after the office was closed, and even when they were on holiday! I can't thank them enough for all their help and patience! Over the years I have purchased and sold several properties, and I have never experienced such exceptional service from an estate agent, so I highly recommend using Jones Robinson in Lambourn.
I can’t say enough good things about my experience with Jones Robinson Estate Agents in Lambourn, especially with Toyah and Jo, who were simply outstanding throughout my home-buying journey. From the very beginning, they were incredibly responsive, always quick to answer my questions, and kept me informed at every step of the process. Their dedication and attention to detail made me feel truly looked after. Toyah and Jo made what could have been a stressful process feel seamless and enjoyable. They genuinely listened to what I was looking for and helped me find the perfect home that ticks all the boxes. It’s rare to feel this level of care and commitment from an estate agent, but Toyah and Jo exceeded every expectation. I’m over the moon with my new home, and I can’t thank them enough for making it happen. Highly recommend them to anyone looking to buy their dream home!
Jones Robinson have been excellent throughout the whole process of selling our house and purchasing our next home! Toyah was brilliant and gave us regular weekly updates and answered every question and query I had along the way, as well as explaining the whole process to us step by step. Thank you to Jo who took the time to understand exactly what we were looking for in our next house and for finding it for us!! Highly recommended the friendly team in Lambourn!
The Lambourne office team of Jo, Toyah, Kay and Carrie have done a brilliant job of both selling our home but also helping us find our new home too. Jo is always available and fast to respond and Carrie does an excellent job during property viewings with exceptional local knowledge. I also believe the video tours provided by this office (voiced by Toyah) are easily the best in the area and are head and shoulders above all others I have seen in the many months of house searching. keep up the great work 👍
If estate agents have a bad reputation, then Jones Robinson in Lambourn is a total exception. Buying a house is supposedly one of the most stressful things we go through, right up there with death and divorce. But the team in Lambourn has completely taken away all the stress of buying me a new house. Toyah Leonard has been keeping me in the loop on everything that’s going on, even getting in touch with my solicitor when I couldn’t reach him myself. She even went as far as to get permission to have some new furniture delivered to the house before the completion date. I also need to give a shoutout to Jo and Kay, who know exactly what’s happening if I call or drop by the office and Toyah isn’t around. They’re the real deal!!
I don't normally give reviews and of all the groups of people who thought I might break this habit for, estate agents were not amongst them. However, Jones Robinson - and in particular Jo Schedler and Toyah Leonard have done a superb and complete job of not only securing a buyer for my property but also shepherding through the entire chain and dealing with changes and dramas throughout the extended process until it reached a successful conclusion. Full marks - and my thanks.
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Market Place , Lambourn , Berkshire, RG17 8XU, South East, UK, RG17
Website:
http://www.jonesrobinson.co.ukAt Jones Robinson, estate agents in Lambourn, Hungerford, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home – we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Lambourn, Hungerford, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. Jo Schedler and Toyah Leonard look after our Lambourn estate agents and are very well known in the village, having been there for several years now. Jo carries out the property valuations and Toyah is their dedicated sales progressor, looking after the vendors and buyers once a sale is agreed. Our Lambourn office is right in the centre of the village, near the church, with parking spaces right outside - call in to see them or give them a ring on 01488 73337.
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