My son has just bought his first house, which was being sold through Jones Robinson in Lambourn. I have to say, from the moment my son viewed the house, all the way up to today when the exchange happened, the service we have had from all of the staff in the Lambourn office has been absolutely fantastic! In particular, we want to give a big shout out to Toyah, who had her finger on the pulse from the get-go. Her attention to detail has been phenomenal. In addition, we have so appreciated the weekly telephone updates, even when there was nothing to update us on! It was just so heartening to hear from her so regularly and her attention helped us to feel that we were really important to her as clients. If only other organisations had this degree of interest in their customers! This is my son's first purchase and our first experience of buying property through the English system. We, as his parents, have only bought via the Scottish system in the past. There are many differences in the two systems! However, Toyah and her colleagues were extremely supportive and were happy to answer our questions at every step of the purchase. We are all very excited now to be at the end of the process, with completion due to happen in just a few days. We want to thank Toyah and her colleagues at Jones Robinson in Lambourn. We would highly recommend this fantastic team should you be considering a house move. Thank you so much for everything Toyah. We will be eternally grateful.