Attended a viewing in Lambourn with Carrie. Also completed on a first time purchase (see edit). We already had a clear idea of what the property would be like thanks to the video tour provided on the listing. Carrie did a great job of showing us around, highlighting details and responding to a copious number of questions, including providing some insight into how other similar properties in the area have been developed. Edit: I have now completed on a different property, also through Jones Robinson. I would like to extend my sincere thanks to all of the ladies at Jones Robinson Lambourn for going the extra mile to make sure I was provided with every bit of information I could have required during my (quite daunting) first purchase. They made the effort to remain in constant contact after every new development, and kept me feeling in the loop about the events in our long 6-property chain. Every exchange I've had has been enthusiastic and genuine, and even after the buy was complete they made me feel immediately part of the community with a parting gift and a copy of the village news! I cannot recommend Jones Robinson Lambourn enough.

The ladies in the Lambourn office are exceptional! We have been searching for a property since June and we've had wonderful assistance from Kay, Carrie, Toyah and Jo. Kay provides us with regular updates about newly listed properties and you can really tell that she has thought about the suitability of the properties she shares (so many agents bombard you with properties that are roughly in your price bracket, no matter how unsuitable they are). The service we have received from Kay has been very personal from the start and you can tell she takes immense pride in her work and is motivated to find the perfect properties for her clients. She shares insightful advice during viewings and it's always a pleasure to see her. We have also received a wonderful service from Carrie. We recently arranged two back-to-back viewings with Carrie and she kindly squeezed in a third. Carrie also has helpful advice and is a pleasure to spend time with. We came away with a clearer idea of what we are searching for and at no point were we rushed along during the viewings (which is a common occurrence with various other estate agencies). Carrie is very patient and personable. We have also had viewings with Toyah, who is friendly, well-informed and happy to answer questions. Toyah's videos have been extremely useful in deciding which properties to view as they give a very realistic impression of how the properties look upon a physical viewing. We are still searching for a property and when we find the right one, we sincerely hope it is marketed with the Lambourn office of Jones Robinson as we can't imagine a nicer team of ladies to work with! Many thanks Kay, Carrie, Toyah and Jo! Kate O

We exchanged contracts today on the purchase of a property marketed by Jo and Toyah. Both have been excellent and an absolute pleasure to deal with through the entire process. It’s been a challenge at just about every possible turn but both Jo and Toyah have consistently gone the extra mile and been very professional. We’d like to think this will be our forever home but in the event we do end up selling at some stage, we would not hesitate to engage with Jo and Toyah to do so. Thanks again!

We enquired about a property with JR having had a very unhappy experience with a previous attempt to buy. From the start Toyah and Jo were professional , responsive and friendly and thanks to their efficiency we were able to go from first enquiry to exchange in less than 4 weeks. We don’t plan to move again for a very long time, but Jones Robinson would be the people I would call should plans change.

We have had a fantastic experience with Jones Robinson Lambourn branch. From start to finish Jo, Toyah and the whole team fill you with confidence, give great advice and generally help you through each step of selling and buying a property in the area. Worth every penny! We feel like we are now part of the family and are on a first name basis. Absolutely would not hesitate to use their services again in the future. We are lucky to have them in the village.

Looked after myself and my partner royally whilst purchasing our 1st property, Thank you Jo and Toyah!

I would like to thank so much Jo, Toyah and Claire for your incredible help with selling our propert. You are doing great job and I wish you all the best in the future. Bless you and thank you once again! Pawel Dagmara Henry and Gilbert 🌞🌞🌞 You are the best! …

Really helpful and knowledgeable, would highly recommend Jo and Toyah at Jones Robinson in Lambourn. Given our experience of other agents as a buyer, I'm so pleased we went with them as vendors.

We can’t thank Toyah and Jo enough. They were professional, polite and very helpful. They took time out over the Christmas period when they should have been spending time with their families to sort issues out. Thoroughly recommend them. Thank you again and we wish you all the luck! 😉 …