Hilbery Chaplin Residential - Laindon

I believe this solicitors firm are trying to scam people. I have just received an email chasing ground rent after never receiving the actual bills. When asking for evidence they have refused to provide it. I was spoken to extremely rudely by a John Bucknell who then hung up on me after their email says please discuss this letter with us if you have any difficulty. The £500 addition to the ground rent is what’s added to the difficulty and rather than discuss it I was told pay or face court action all contrary to their email. It’s disgusting.