called by streets ahead to view a property in cairneyhill . took time off work and even took my young daughter along for the viewing . handed all.paoerwork in as required . got a email saying we were not successful in securing the property which is fine . I have no complaints about that I emailed back to ask in which area of the failed application were we unsuccessful so we can take this forward when viewing or making applications in future . I was blatantly ignored also phoned the agent and phone was blanked on numerous occasions very unprofessional of this company . cheers