I called Sarah Mains to check out a property I was interested in, but instead I was sent to voice mail and they promised to call me back. And they did, even if it was to inform me that the property was already rented out. I know that replying back is just a simple expectation, but nonetheless I'd like to make my efforts to applaud for that after I was treated with no replies several times from other agencies.

We completed today and must say the service from Sarah Mains has been spot on from start to finish. Totally modern, thoroughly embracing technology which is essential but, equally important, providing a level of service that is all-too-often hard to find these days. You feel properly "owned" and valued by one of the team at each stage of the process. Special thanks to Rachael, Andrew, Kelly and Donna in this regard but, really, thanks to every one of the team for their part in making a very stressful time go particularly well.

Donna was fantastic to deal with. Wasn't easy with difficult sellers and for all the purchase for us didn't go through I would highly recommend as you are in safe hands with Donna.

Our second excellent experience with Sarah Mains. Having used them to sell our previous property we wanted them back again and their level of service delivery was top drawer. This time our agent/valued was Rachel Cromwell and she was a joy to deal with. She set up a WhatsApp group with herself, me and my wife and kept us constantly updated throughout the selling process m. Another great video and fabulous photography helped us get considerably higher than the asking price for our property. We came back into Kelly Docherty’s care after the sale was agreed and again, as previously, Kelly was also a joy to deal with. She kept us in the picture throughout the sale transaction and is always friendly and positive. Another great experience dealing with Sarah Mains and can’t recommend them highly enough.

Highly thorough, professional and able to offer sage, realistic and well-supported advice. Also, a superb commitment to customer service.

This was my first experience of dealing with Sarah Mains Ltd and they have been the ultimate professionals...and have offered friendly and helpful service.