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Sarah Mains Residential - Newcastle

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Susan Richardson handled our rental property very efficiently and was extremely proactive in finding the right tenant to meet our needs. Everything was handled promptly and we were kept informed at each stage of setting up the agreement. Phil now looks after the monthly management and deals with any maintenance issues our tenants may request, again keeping us informed with a quick phone call or email. I cannot recommend this company highly enough for their 1st class service.

Reply from agent

Thanks Trish for such a lovely review. Susan and Phil will be absolutely delighted you are happy with our service. Kind regards, Julie Knox, Customer Success.

5.00 /5

Sarah Mains as an Estate agent selling our house was fantastic. Through their proffessional approach , attention to detail and the amazing Amie Lynch we had an offer within 3 days and was sold within 5 days. This greatly exceeded our expectations both in price and speed of sale. Amie was with us from valuation to viewings to offers and finally to the sale. All the stress and worry were taken from us and replaced with care and attention throughout the whole process with all our concerns and questions answered. Cannot reccommend enough. Thanks Amie and the team at Sarah Mains. Very happy clients. James & Phil

Reply from agent

Thanks very much James & Phil for such a brilliant review. Amie and the team will be thrilled that you were very happy with the service. Kind regards, Julie Knox, Customer Success.

5.00 /5

Susan Richardson is the most professional person I have dealt with in the property market. I have bought and sold quite a few properties now and Susan's level of care, consideration and effort was exceptional. Susan was always happy to go the extra mile and became more of a friend than anything else. I am delighted with the level of service from Susan and I am even slightly upset that we wont be having daily chats!! Thank you so much for all your efforts and I would recommend Susan Richardson to anyone trying to sell or purchase a house!!

Reply from agent

Thank you so much for such an outstanding review Maximilian. Susan is very touched by your kind words and it has absolutely made her day! Kindest regards, Julie Knox, Customer Success.

5.00 /5

Over the past many years, I have always used Sarah Mains Residential estate agents for both my purchasing and selling. As they truly are the best to company to use in the area. The staff are always professional and genuinely care about the quality of service they give and for their customers experience. I can but only highly recommend this company!

5.00 /5

Helen Knight provided us with first class customer service and in depth knowledge whilst we were in the very stressful process of selling our home. I would definitely recommend using Sarah Mains Residential based on my experience. Completely professional throughout.

Reply from agent

Hi Paul, thank you very much for taking time to do such a fantastic review. Helen will be absolutely delighted. Kind regards, Julie Knox, Customer Success.

5.00 /5

My husband and I have been dealing with Susan Richardson, the branch manager of the Fine & Country department. We have found her very informed and a pleasure to deal with. We have been kept in the loop at every turn with regards to viewings and potential properties that might interest us. We would be happy to recommend using Sarah Mains or Fine & Country to anyone looking for a professional and efficient service.

Reply from agent

Thank you very much for your Five star review Mrs Pearse, Susan and the team at Fine & Country will be absolutely delighted! Kind regards, Julie Knox, Customer Success.

5.00 /5

We have just bought our first property through Sarah Mains and highly recommend them. They are helpful and very knowledgeable and the process was extremely smooth. Any queries or concerns were answered promptly and there was transparency at all stages of the transaction. Thank you in particular to Susan Richardson and Susan Tennant who were both very professional and helpful. A pleasure to deal with.

Reply from agent

Thanks very much Stephanie for such a lovely review. Both Susan's will be absolutely delighted to read your words. Kind regards, Julie Knox, Customer Success.

5.00 /5

Cannot fault Sarah Mains from start to finish. The service was impeccable. All of the staff that I dealt with (Amie, Wendy and Helen) were totally on the ball, very efficient, friendly and kept me completely in the loop. I would not hesitate to recommend them and I will be using them for all future sales.

Reply from agent

Thanks very much for such a fantastic review Emma. Amie, Wendy and Helen will be delighted with your lovely comments. Please do not hesitate to contact the team in the future if they can help you in any way. Kindest regards, Julie Knox, Customer Success.

5.00 /5

Amie Lynch is business savvy while being a genuinely nice person. Her valuation skills are elegant and she was right when she told me that marketing my home would be fun for both of us. Who would have believed it - it actually was! I got a cash offer right away and I believe that was as a result of having a great flat that was priced correctly and presented to the market with flair (and a great virtual tour). I highly recommend Amie, her colleagues from the Newcastle branch, and the Sarah Mains service.

Reply from agent

Thank you very much Jane for such an outstanding five star review. Amie and the team in the Newcastle branch are absolutely delighted with your comments! Kind regards, Julie Knox, Customer Success.

5.00 /5

Great service from Sarah Mains in general and Helen Knight in particular. This is the second time I have used Sarah Mains, once as a buyer and now as a seller and on both occasions they have been super prompt, clear and very approachable. Highly recommend and very grateful to Helen for a very quick sale.

Reply from agent

Thanks very much Simon for your fantastic review. Helen will be absolutely delighted! Kind regards, Julie Knox, Customer Success.

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Address

119-121 St George's Terrace, Jesmond, NE2 2DN, UK, NE2

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